Wholesale Coordinator

4 days ago

Gold Coast, Queensland, Australia Ignite Full time

**Job no**: 526336
**Brand**: Ignite
**Work type**: Full time
**Location**: Queensland
**Categories**: Wholesale & Product

**Join a dynamic and fast-paced newly created team as our new Wholesale Coordinator**

We're looking for an organised, proactive, and results-driven Wholesale Coordinator to support our Wholesale Leader in achieving budgeted revenue targets across key business channels. This is an exciting opportunity to be part of a passionate team committed to delivering exceptional travel experiences around the globe.

**A day in the life**:

- Build and maintain strong, long-term relationships with key wholesale clients, including Area Leaders, Team Leaders and frontline selling staff.
- Provide day to day support to front line wholesale agents as required
- Conduct both online and in person sales training for ITG product types
- Monitor travel industry trends, competitor activities, and customer preferences to identify new business opportunities.
- Work with the reporting team to prepare accurate sales forecasts and regular reports to track performance, identify areas for improvement, and ensure alignment with overarching business plan
- Work with key internal stakeholders to resolve both customer and wholesale agent issues/complaints to ensuring we maintain internal response SLA's and customer expectations
- Continually monitor wholesale processes and recommend changes to improve wholesale client experience as required

**Who you are**:

- Well-versed in one of the ITG's product verticals i.e. Escapes, Cruise and Touring
- In-depth expertise in at least one of ITG's business systems in particular HQ, Explorer & Travel Tek
- Advanced knowledge and understanding of structure of Flight Centre Travel Group
- Excellent presentation, communication and interpersonal skills
- Ability to manage a diverse group of stakeholders
- Proactive approach to developing and maintaining strong relations with stakeholders
- Ability to analyse, identify key issues, interpret and extract trends from base information
- Ability to work in a fast-paced, target-driven environment
- Proficient in Microsoft Office Suite

**What you'll enjoy**:
Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations

Catapult your career across a network of brands and businesses in an evolving industry

?? Say no to full price Nab discounts on travel and more thanks to our sweet rewards program

- ? Access to industry leading health and well - being programs and financial advisors

Set up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perks

Enjoy social events to promote networking, celebration of wins, and sometimes just for fun

Take volunteer leave as part of giving back to the local community

LI-KP1#IGNT#LI-Onsite
- Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes._

**Applications close**:

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