Customer Field Technician Wollongong

6 days ago

Wollongong, New South Wales, Australia Nbn™ Full time

Job Expectations

Be a part of transforming Australia's digital landscape as a Customer Field Technician. You'll make a real impact to 'every-day' Australians in this customer facing role where you'll get to see the happy faces you help

A bit about your role

As a Customer Field Technician, located in Wollongong, you will play a vital role working on Customer Service field tasks across potentially all nbn technologies. This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services. You'll have the opportunity to work in multiple environments both internal and external but predominantly inside the customer's premises.

Your typical day could include any or all of the below functions while delivering exceptional customer service within your role:
- Cabling installation (copper, fibre, HFC) including jointing, jumpering and splicing- Customer premises installation of nbn Customer Premises Equipment (CPE)- Fault diagnosis and repair of nbn cabling networks and nbn CPE- These roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.

A bit about you

A large part of this role is working in customer's premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated.

We will also be looking for a current & clean Driver's License and strong and personable communication skills, both written and verbal.

Life at nbn

To be part of nbn is to be part of something bigger. We've created Australia's network—a network made for more.

Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. It's not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.

A more inclusive working world

Click here to see our list of employee benefits

and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any requests or accessibility requirements throughout the expression of interest process, please advise us at the time of connection and we will adjust to meet your needs.

Where to from here?

Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time

Field Base Location

Wollongong

  • Appliance Repair Technician

    2 weeks ago

    Wollongong, New South Wales, Australia Wollongong Service Company Full time $60,000 - $80,000 per year

    About the Role Due to continued growth, Wollongong Service Company is on the lookout for an experienced Appliance Repair Technician to join our dedicated team. You'll be on the front line, diagnosing and repairing a variety of household appliances both in the field and occasionally in our workshop. From fridges and washing machines to cooktops and vacuums,...

  • Technician - Field Service

    1 week ago

    Wollongong, New South Wales, Australia Komatsu Full time

    **The Opportunity**:Due to customer growth, our awesome team at Wollongong are after an evening shift Field Service Technician to join the fam to service our clients in the surrounding Wollongong/Illawarra region. This position is to provide skilful and efficient maintenance and repair of Komatsu customer equipment and contribute to a professional team...

  • Field Service Technician

    2 weeks ago

    Wollongong, New South Wales, Australia Adaptive Air Compressors Full time

    Immediate Start AvailableStep into a world where each day promises new adventures and diverse tasks. Join the vibrant and dynamic team at Adaptive Air Compressors, expanding due to a surge in projects. We're spread across NSW with branches in Wollongong, Wyong, and soon, Coffs Harbour, providing a thrilling environment of constant growth and evolution.We're...

  • Field Telecommunications Apprentice

    7 days ago

    Wollongong, New South Wales, Australia beBeeTelecommunications Full time $77,330

    Telecommunications Field Technician TraineeWe are seeking an ambitious trainee to join our regional team in Wollongong as a Telecommunications Field Technician.About the RoleThe successful candidate will work in the field assisting customers with internet connectivity, employed on a permanent full-time basis with comprehensive leave entitlements. Throughout...

  • Field Technician

    1 week ago

    Wollongong, New South Wales, Australia Alliance Geotechnical Pty Ltd Full time

    At Alliance, people are at the core of everything we do.We are now looking for an experienced soil technician who shares our values and is ready to make a meaningful impact across a variety of exciting projects.You'll collaborate across teams, dig into the details, and help us find better ways to deliver.If you're someone who believes no task is too small,...

  • Social Work Field Education Coordinator

    2 weeks ago

    Wollongong, New South Wales, Australia University of Wollongong Full time $92,681 - $114,764 per year

    1 x Permanent/Continuing, part-time appointment (2.5 days per week/0.5FTE)Level 6/7: $92,681 - $114,764 (pro-rata) + 17% SuperannuationPosition can be located in Wollongong or LiverpoolLocated within the School of Social Sciences, this role supports the implementation of the Social Work field education program under the guidance of the Field Education...

  • Field Technician

    1 week ago

    Wollongong, New South Wales, Australia Alliance Geotechnical Pty Ltd Full time

    At Alliance, people are at the core of everything we do. We are now looking for an experienced soil technician who shares our values and is ready to make a meaningful impact across a variety of exciting projects. You'll collaborate across teams, dig into the details, and help us find better ways to deliver. If you're someone who believes no task is too...

  • Wollongong Maintenance Mechanic

    2 weeks ago

    Wollongong, New South Wales, Australia beBeeMechanic Full time $84,600 - $108,075

    Position Summary:We are seeking a skilled Mechanical Technician to join our team in Wollongong. This role will be responsible for performing planned and reactive maintenance across our region.

  • Customer Field Technician

    3 weeks ago

    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Be a part of transforming Australia's digital landscape as a Customer Field Technician. You'll make a real impact to 'every-day' Australians in this customer facing role where you'll get to see the happy faces you help *Please note this role is based around the Batemans Bay/Nowra/Ulladulla/Cooma/Bega area. A bit about your roleAs a Customer Field Technician,...

  • Trainee Customer Field Technician Nowra

    1 week ago

    Wollongong, New South Wales, Australia Nbn™ Full time

    Job Expectations- nbn is seeking to attract more Women and First Nations individuals to join our ACCOM award-winning Customer Field Technician Traineeship Program. Our aim is to promote the right capability, increase cultural equality, and enhance the diversity of our operations teams, for the benefit of our workforce, customers, and communities.Our Field...