Medical Receptionist

7 days ago

Melbourne, Victoria, Australia Heart Of Melbourne Full time

PLEASE NOTE THIS JOB IS FOR FULL TIME & Applicants need to be able to work at both our Boronia & Glen Waverley Campus

Seeking a full-time medical receptionist for our busy Cardiology Clinics

We are looking for a medical receptionist who can or is willing to be both a receptionist for and assist with some of the technical aspects of the cardiology practice.

Key tasks and responsibilities will include but are not limited to:
Excellent customer service as the position is the first point of contact with patients

Booking patient appointments for the cardiologists and cardiac technicians

Accuracy in the processing of patients accounts

Handling a large volume of telephone enquiries

Confirming patients appointments

End of day banking

Scanning and filing

Performing ECGs and fitting 24 Holter Monitor/BP Monitors/Sleep monitors

Desired criteria

We are looking for a person who:
Below are indicative only - for the person with right attitude all training can be provided

Has Experience with HealthTrack or another cardiology software (Preferred but not essential)

Has previous Medical reception/billing experience

Has excellent written and verbal communication skills
- Be friendly, patient and understanding of all patient situations

Have good problem solving and organizational skills

Have keen attention to detail

Have the ability to work unsupervised in a busy clinic as well as work in a team

Work efficiently under pressure

Be flexible and able to cover both locations

**Job Types**: Full-time, Permanent

**Salary**: $25.00 - $30.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Willingness to travel:

- 25% (preferred)

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