Frontline Support Specialist

1 week ago

West Tamworth, New South Wales, Australia Challenge Community Services Full time

JOIN US - SHAPE LIVES - BUILD YOUR CAREER
About the Role:
We're looking for a dedicated and experiencedFrontline Support Specialistto join our Disability Services team.
This role is ideal for someone passionate about person-centred care, especially supporting clients with complex needs.
You'll mentor staff, guide behaviour support strategies, and work closely with clients and their networks to ensure safety, inclusion, and positive outcomes.
Benefits:
Pay rates from$38.65 – $41.45(SCHAD's Award Level 3, based on experience/qualifications)
Ongoing training and leadership development opportunities
Clear career progression through succession planning
Fitness Passport access for you and your family
Salary packaging + meal/entertainment card (if eligible)
Birthday leave to celebrate you
Duties:
Deliver tailored support for clients with complex needs
Lead behaviour support and crisis management strategies
Mentor and guide staff to build a high-performing team
Engage clients and families to align services with individual goals
Advocate for client rights and maintain accurate documentation
Ensure compliance with NDIS standards and policies
Skills and Experience:
Essential:
Proven experience in high-intensity, person-centred disability support
Strong communication and interpersonal skills
Ability to mentor and model best practice
Certificate III or IV in Disability Support (or equivalent)
Current NSW Working with Children's Check, NDIS Worker Screening, Police Check, First Aid, and Driver's Licence
Desirable:
Experience leading complex care reviews
Knowledge of NDIS Practice Standards and legislative requirements
About Us:
For over 65 years, Challenge Community Services has provided disability services, foster care, allied health, and supported employment.
Our mission is simple: empower individuals and strengthen communities through compassionate, people-focused support.
How to apply
When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.
To apply and view the Position Description please click on the 'apply now' button below or visit our website:
Confidential enquiries can be made by contacting Marissa Marquett
via email
Closing Date - 5th September 2025
We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.
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