Frontline Support Specialist

3 weeks ago

Tamworth, New South Wales, Australia Challenge Community Services Full time
Frontline Support Specialist - Community Supports Tamworth - Full Time Role

We're looking for a dedicated and experienced Frontline Support Specialist to join our Disability Services team. This role is ideal for someone passionate about person-centred care, especially supporting clients with complex needs. You'll mentor staff, guide behaviour support strategies, and work closely with clients and their networks to ensure safety, inclusion, and positive outcomes.



Duties
  • Deliver tailored support for clients with complex needs
  • Lead behaviour support and crisis management strategies
  • Mentor and guide staff to build a high-performing team
  • Engage clients and families to align services with individual goals
  • Advocate for client rights and maintain accurate documentation
  • Ensure compliance with NDIS standards and policies


Essential Skills and Experience
  • Proven experience in high-intensity, person-centred disability support
  • Strong communication and interpersonal skills
  • Ability to mentor and model best practice
  • Certificate III or IV in Disability Support (or equivalent)
  • Current NSW Working with Children's Check, NDIS Worker Screening, Police Check, First Aid, and Driver's Licence


Desirable
  • Experience leading complex care reviews
  • Knowledge of NDIS Practice Standards and legislative requirements


About Us

For over 65 years, Challenge Community Services has provided disability services, foster care, allied health, and supported employment. Our mission is simple: empower individuals and strengthen communities through compassionate, people-focused support.



How To Apply

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.


To apply and view the Position Description please click on the 'apply now' button below or visit our website:


Confidential enquiries can be made by contacting Emma Lakeman via email:


Closing Date - 12th September 2025



We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

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