Frontline Support Specialist

4 days ago

West Tamworth, New South Wales, Australia Challenge Community Services Full time

JOIN US - SHAPE LIVES - BUILD YOUR CAREER About the Role: We're looking for a dedicated and experienced Frontline Support Specialist to join our Disability Services team.
This role is ideal for someone passionate about person-centred care, especially supporting clients with complex needs.
You'll mentor staff, guide behaviour support strategies, and work closely with clients and their networks to ensure safety, inclusion, and positive outcomes.
Benefits:Pay rates from $38.65 - $41.45 (SCHAD's Award Level 3, based on experience/qualifications)Ongoing training and leadership development opportunitiesClear career progression through succession planningFitness Passport access for you and your familySalary packaging + meal/entertainment card (if eligible)Birthday leave to celebrate you
Duties:Deliver tailored support for clients with complex needsLead behaviour support and crisis management strategiesMentor and guide staff to build a high-performing teamEngage clients and families to align services with individual goalsAdvocate for client rights and maintain accurate documentationEnsure compliance with NDIS standards and policies Skills and Experience: Essential:Proven experience in high-intensity, person-centred disability supportStrong communication and interpersonal skillsAbility to mentor and model best practiceCertificate III or IV in Disability Support (or equivalent)Current NSW Working with Children's Check, NDIS Worker Screening, Police Check, First Aid, and Driver's Licence Desirable:Experience leading complex care reviewsKnowledge of NDIS Practice Standards and legislative requirements About Us: For over 65 years, Challenge Community Services has provided disability services, foster care, allied health, and supported employment.
Our mission is simple: empower individuals and strengthen communities through compassionate, people-focused support.
How to apply When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.
To apply and view the Position Description please click on the 'apply now' button below or visit our website: Confidential enquiries can be made by contacting Emma Lakemanvia email Closing Date - 26th September 2025 We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

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