Assistant Secretary, Parliamentary Engagement Branch

**Who we are looking for**:

- The Department of Parliamentary Services (DPS) is recruiting for a high performing branch head (Senior Executive Service Band 1, Assistant Secretary) to lead the Parliamentary Engagement Branch.

DPS comprises over 1,000 staff that support the Parliament of Australia through innovative, unified and client-focussed services. The Department delivers a broad range of services and experiences that enable the operating of a working parliament, enable engagement by the public with the parliamentary process and is a custodian for Australian Parliament House which is a significant and iconic visitor destination.

The Assistant Secretary currently reports directly to the Secretary and is responsible for the development and delivery of a broad range of experiences and services for parliamentarians, building occupants, and visitors including tours, public programs and operation of the Parliament House Shop. The branch comprises approximately 50 people - its sections include visitor engagement, cultural strategy and engagement and e-commerce and product development.

Key personal attributes for success are strong personal accountability, an ability to manage complex stakeholder relationships, being agile and adaptable, and ability to deal with ambiguity and change.

**As a member of the DPS SES team, you will be expected to**:

- provide leadership to your Branch while working collaboratively with the other business areas to deliver on the department's strategic priorities as outlined in DPS Corporate Plan.
- provide high quality strategic and technical advice to the Secretary, Deputy Secretary, members of the DPS SES team and other internal and external stakeholders.
- contribute to the overall strategic, planning, operational capability and accountability of DPS, and
- develop an environment that ensures sound planning, a culture of innovation, effective risk management, continuous improvement and a strong service delivery focus.

**Duty Statement**:
**Classification**:Senior Executive Service Band 1
**Employment Type**:Ongoing
**Position No.**:00130920
**Title**:Assistant Secretary, Parliamentary Engagement Branch
**Branch**:Parliamentary Engagement Branch
**Immediate supervisor**:Secretary
**Security assessment**: Negative Vetting 1
- The Assistant Secretary, Parliamentary Engagement Branch will be responsible for:

1. Leading the strategic and operational management of the Parliamentary Engagement Branch (PEB) which provides public facing services for visitors, provides public programs, and manages the Parliament House Shop.
- 2. Leading and developing strategies to establish and maintain Parliament House and its public spaces as a key cultural destination for visitors.
- 3. Advising and assisting the Secretary and the Executive, as a member of the leadership team on key strategic issues and change initiatives relating to the work of the Parliamentary Engagement Branch.
- 4. Developing an environment that delivers innovation and enhanced Branch performance, including accurate and timely advice to the Secretary and the Presiding Officers.
- 5. Actively developing and maintaining strong working relationships across the department and with external cultural institutions as needed, including representing the Branch and/or the Department at various committees/project boards.
- 6. Other duties as directed by the Secretary.

**Selection Criteria**:
**1. Shapes Strategic Thinking**
- Inspires a sense of purpose and direction
- Focuses strategically
- Harnesses information and opportunities
- Shows judgment, intelligence and commonsense

**2. Achieves results**
- Builds organisational capability and responsiveness
- Marshals professional expertise
- Steers and implements change and deals with uncertainty
- Ensures closure and delivers on intended results

**3. Cultivates productive working relationships**
- Nurtures internal and external relationships
- Facilitates cooperation and partnerships
- Values individual differences and diversity
- Guides, mentors and develops people

**4. Exemplifies personal drive and integrity**
- Demonstrates public service professionalism and probity
- Engages with risk and shows personal courage
- Commits to action
- Displays resilience, and
- Demonstrates self-awareness and a commitment to personal development

**5. Communicates with influence**
- Communicates clearly
- Listens, understands and adapts to audience
- Negotiates persuasively

**6. Technical capability**
- A good understanding of the role and operations of Parliament and Australian Parliament House
- Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice.

**Eligibility and/Job Criteria Requirements**:

- Experience and Qualifications

**Essential**
- Exceptional leadership, stakeholder and relationship management skills to develop high performing teams and achieve customer service e