Implementation Associate
7 days ago
OverviewImplementation Associate is responsible for providing client onboarding and retention initiatives, such as modular training or data and design services.
They work collaboratively with senior staff to assist in client deployments.BenefitsLeave to foster personal connections, health & overall well-beingEmployee Assistance ProgramGenerous Parental Leave ProgramPaid Volunteer Leave DaysPublic Holiday Exchange SchemeDelicious, free, chef-prepared lunch daily on siteEnjoy up to 4 weeks a year of flexible \"Work from Anywhere\" timeTalent Referral Program – get rewarded for referring a friend to join our teamCasual dress and relaxed office environmentFun team camaraderie and eventsOpportunities for career progression and developmentDiverse training & internal networking opportunities across all of our product linesA range of other fantastic benefitsCheck out our website for more about working at Simpro Group simprogroup.com/au/company/careers to learn more about us and our values.What You'll DoProvide data & design services to customers such as importing files and creating reports or output documentsFacilitate modular feature-based training of Simpro Group's productsAssist senior staff by working collaboratively to provide training or data & design services to onboarding or expansion clientsHelp with customer preparation sessions or assist with administrative and project-related initiativesFacilitate feature-based workshops or group learning modulesDevelop and maintain product knowledge, including staying up to date with recent product releasesWork towards developing industry knowledge and business acumenPursue opportunities to promote customer features or add-on adoptionWhat You'll BringExcellent troubleshooting, problem-solving, organisational, and questioning skillsProficiency in Google Suite is preferredA good understanding of cloud-based technologies and systemsThe ability to keep up with regular product rollouts and maintain expert knowledge of the Simpro suite of productsIdeally, experience of working in a data driven environmentAn ability to stay focused on assigned tasksAn inquisitive and solution focused mindsetCore valuesCore values required of all Simpro, AroFlo, BigChange & ClockShark employees: We Are One Team, We Are Customer Centric, We Are Growth Minded, We Are Accountable, We Celebrate Success.Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments.
We embrace and support culture diversity and Equal Employment Opportunity.
Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.We would like to take this opportunity to thank all candidates for their application.Please note, no agencies will be accepted in the recruitment of this role.DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: OtherIndustries: Software DevelopmentWe're unlocking community knowledge in a new way.
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