Patient Services Officer

7 days ago

Australia Genesiscare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Care to join the team?

GenesisCare is looking for a Patient Services Officer (Medical Receptionist) to join our supportive team at our Auchenflower-Wesley Hospital clinic.

In this position, you will play a critical role in our patient's cancer journey, being their first point of contact. This is a fast-paced role working across various workstations where priorities can quickly change, your ability to respond in an efficient, helpful and empathetic manner is essential.

On offer is a part time role working 2 days a week.

More specifically, you will:

- Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
- Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
- Adapt to and manage an environment where there is ongoing change and competing priorities.
- Book and confirm patients for appointments and consultations.
- Billing and receipting at time of appointment.
- Accurately process relevant paperwork including data entry.
- Ensure the smooth running of the clinic.
- Continuously liaise with the team to ensure efficient processes.
- Manage patient records and filing of patient notes.

We're interested in hearing from people who have:

- Demonstrated ability to provide excellent patient care and customer service.
- Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
- Proven experience to work successfully both independently and in a team environment.
- Exceptional phone manner and ability to handle a high volume of patient inquiries.
- High attention to detail and excellent organisational skills.

Benefits of joining our team:

- Internal career development opportunities globally
- Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount
- Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation
- The opportunity to work for one of the most influential healthcare providers
- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling
- Learn and grow with our award-winning development programs

About GenesisCare

By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

GenesisCare is an Equal Opportunity Employer.

  • Patient Services Officer

    2 days ago

    Australia Blue Care Full time

    Patient Services Officer| The Wesley HospitalEmployment Term: Casual opportunities availableLocation: located in the peaceful surrounds of Auchenflower, The Wesley Hospital is just 5 mins from Toowong Shopping Village and 10 mins from Brisbane CityRemuneration: $28.89 -$30.23 p/h + 23% Casual Loading + 11% Super + Penalties & AllowancesMake a meaningful...

  • Patient Services Officer

    1 week ago

    Australia Genesiscare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Care to join the team?We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to help within our teams throughout our Adelaide clinics in a part...

  • Patient Services Officer

    3 days ago

    Australia Genesiscare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Do your life's best workWe are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our busy Adelaide Oncology clinics. In this...

  • Patient Services Officer

    7 days ago

    Australia Genesiscare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Do your life's best workWe are looking for an enthusiastic and efficient Patient Services Officer to join our team in our busy Adelaide Oncology clinics. In this patient-facing role, you...

  • Patient Services Officer

    1 week ago

    Australia Genesiscare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Your life's best workWe are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our busy Adelaide Oncology clinics. In this...

  • Patient Account Services Officer

    6 days ago

    Australia Jones Radiology Full time

    Join a leading patient-focused Medical Imaging Practice- Full-time permanent position, at our head office in Eastwood- Work in a friendly and dynamic team, where patient care is at the forefront**About Us**At Jones Radiology we are committed to delivering the best possible patient experience; we do this by investing in our people, systems, and technology....

  • Patient Account Services Officer

    3 days ago

    Australia Jones Radiology Full time

    **About Us**Jones Radiology is a doctor-owned and operated practice offering the highest quality diagnostic and interventional radiology services throughout South Australia and Alice Springs. Our highly motivated personnel are patient-focused, and we pride ourselves on our values-driven service. At Jones Radiology, we heavily invest in up-to-date equipment,...

  • Casual Patient Services Officer

    7 days ago

    Australia Unitingcare Health Full time

    **We're seeking a Casual Patient Services Officers with experience in medical administration to join our Patient Services team at The Wesley****Casual Remuneration Value**: $34.85- $36.60 (inclusive of 23% casual loading) + Super + Shift Penalties/Allowances + Discounted Onsite Parking- For generations of Queenslanders, The Wesley Hospital has provided care...

  • Patient Services Coordinator

    7 days ago

    Australia beBeeAdministrative Full time $45,000 - $65,000

    Job DescriptionWe are seeking a highly skilled and experienced Receptionist to join our team. As a Receptionist, you will be the first point of contact for patients and staff at our clinic, providing exceptional customer service and administrative support.Your primary responsibility will be to provide high-quality reception and secretarial services to...

  • Office Patient Assistant

    1 week ago

    Australia Fresenius Medical Care Full time

    **Position Title**:Office Patient Assistant****Reports to (position): Dialysis Clinic Manager****Primary purpose of the role**:- To provide high quality level of reception and secretarial services to the patients, and staff at the clinic in a caring and supportive manner.- To support the nursing staff in the dialysis clinic by performing non-clinical duties...