Customer Service Representative

6 days ago

Melbourne, Victoria, Australia Ngare Employment Solutions Pty Ltd Full time

We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.We stand for innovation, smart solutions, and sustainability
Discover the Opportunity....
Opal Fibre Packaging Australia provides a full service offering in corrugated cardboard box packaging from design and product testing through to supply chain integration.
We have an exciting opportunity for a Customer Service Representative to join the Opal team
Working from our site in Barnawartha North, the key focus of this role will be to:Provide a high level customer service to a large customer portfolio using both email and phone.Provide ongoing support to both internal and external stakeholders.Utilise our various applications to assist customers with order requirements.Manage cases within the CRM system to achieve recommended close out times and effective resolution for customers.Provide prompt communication to customers with regards to order status when required.Ensure customer queries are handled efficiently and to the customer's satisfaction.Develop strong ongoing relationships with customers.We can offer a varied career journey with experiential learning gained from cross-functional and lateral moves.
We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.For this role we would ideally like you to have:Previous experience in a fast-paced customer service and admin environment (this would be required).
Experience working in a manufacturing/warehousing/FMCG environment.Experience in using CRM systems is required (SAP or Microsoft Dynamics experience would be highly regarded).
Advanced level of attention to detail, accuracy, and quality.Strong communication skills with both inbound and outbound stakeholders (including phone and email communication).
Prioritization and problem-solving skills.The ability to remain calm under pressure.Confidence in building relationships over the phone to resolve issues.Applications are open to both internal and external candidates.
If this sounds like the opportunity for you, apply now
10 April 2025Barnawartha North Victoria, AustraliaFull TimeCall Centre & Customer ServiceCustomer Service - Call Centre
#J-18808-Ljbffr

  • Customer Service Representative

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $57,000 - $74,000

    ">Customer Service Representative">We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service and ensuring that every experience counts.",

  • Customer Service Representative

    1 day ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $40,000 - $60,000

    Customer Service RepresentativeWe are seeking a dedicated and enthusiastic customer service representative to join our team. As a customer service representative, you will be responsible for ensuring that our customers receive the highest level of service.About the RoleThe ideal candidate will have excellent communication skills, be able to work in a...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerService Part time $56,436 - $79,958

    Job Title: Customer Service RepresentativeThe Customer Service Representative plays a pivotal role in conveying a positive tone and delivering exceptional customer service to guests, internal and external. They are responsible for managing key communication channels in a fast-paced environment, overseeing administrative tasks to support the hotel operations.

  • Customer Service Representative

    4 days ago

    Melbourne, Victoria, Australia beBeeService Full time $28,320 - $41,100

    **Customer Service Representative Opportunity**We are seeking a skilled Customer Service Representative who can provide exceptional service to our guests.The ideal candidate will have previous experience in a customer-facing role and possess excellent written and verbal communication skills, with the ability to work effectively in a team...

  • Customer Service Representative

    4 days ago

    Melbourne, Victoria, Australia beBeeTeamwork Full time $45,000 - $72,000

    Customer Service RepresentativeBecome a part of our team and make a real difference in people's lives. As a customer service representative, you will be the face of our organization, providing exceptional service to every customer who walks through our doors.Job Description:We are looking for a highly motivated and enthusiastic individual to join our team as...

  • Customer Service Representative

    1 day ago

    Melbourne, Victoria, Australia beBeeService Full time $60,000 - $77,000

    Customer Service Representative OpportunityWe are seeking a Customer Service Representative to join our sales team. As a key member of our team, you will be responsible for providing exceptional customer service and knowledge to customers.About the RoleThe successful candidate will have a strong understanding of beers, wines, and spirits, as well as...

  • Customer Service Representative

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $30,910

    Job Title: Customer Service RepresentativeWe are a leading brand in the iced bubble tea industry, dedicated to creating memorable experiences for our customers every day.As a customer service representative, you will be responsible for serving customers and providing exceptional customer service. You will also be involved in making high-quality drinks and...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $80,000

    Job Title: Customer Service Representative">We are seeking a skilled and friendly customer service representative to join our team in the Melbourne CBD area. This is a casual role that requires someone who can travel between locations to support our branches and customers, covering planned and unplanned leave.The ideal candidate will have availability Monday...

  • Customer Service Representative

    5 days ago

    Melbourne, Victoria, Australia beBeeService Full time $35,740 - $46,160

    Customer Service Representative Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering incoming calls and responding to customer enquiries in a professional and courteous manner.Main ResponsibilitiesAnswering incoming calls and responding to customer...

  • Customer Service Representative

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $50,000 - $70,000

    Customer Service RepresentativeWorking in a fast-paced retail environment requires adaptability and a willingness to learn. At our store, you can expect an exciting and dynamic work experience that blends seamlessly with your personal life.About the RoleWe are seeking a skilled Customer Service Representative to join our team. With a focus on delivering...