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Customer Service Representative
2 weeks ago
Job Title: Customer Service Representative
">We are seeking a skilled and friendly customer service representative to join our team in the Melbourne CBD area. This is a casual role that requires someone who can travel between locations to support our branches and customers, covering planned and unplanned leave.
The ideal candidate will have availability Monday to Friday, 9am to 5:30pm, with the first 8 weeks requiring full-time availability for training and onboarding.
As a customer service representative, you will be the first point of contact for customers, assisting with product identification and ensuring seamless customer experiences. You will also demonstrate digital banking options and undertake ongoing training and development.
To be successful in this role, you will need to demonstrate:
- a passion for delivering an exceptional customer experience;
- ability to work collaboratively and self-motivate;
- attention to detail to ensure accurate transactions;
- an appreciation for diversity and inclusion;
- interest in upskilling and career development.
