Administration Assistant

6 days ago

Gold Coast, Queensland, Australia The Star Entertainment Group Full time

A great opportunity has arisen at The Star Gold Coast as the Restaurants Administration Assistant. In this role you will need a friendly, professional attitude to focus on delivering a high level of customer service and ensuring familiarity and knowledge of the property and current promotions and offers.

**Responsibilities include**:

- Assisting with general restaurant reservations and group bookings for our F&B outlets including Garden Kitchen & Bar, Cucina Vivo, Kiyomi, Harvest Buffet, Uncle Su, Sovereign Dining and more
- Answering phone enquiries and assisting our Sydney Reservations team with local guest enquiries and volume overflow
- Booking private booths, cabanas, and special event packages
- Issuing invoices, and processing payments
- Maintaining and updating bookings and client notes in ResDiary
- Assisting with the planning stages of functions/group bookings including making recommendations for menus, theming, audio visual and adhering to minimum spend requirements
- Maintaining and updating function bookings in Delphi
- Finalising small events and group bookings within specified time frames
- Liaising with Chefs, venue managers, and all relevant internal teams for group bookings and small functions

**What are we looking for?**
- Excellent interpersonal, verbal, and written communication skills
- A thorough knowledge of The Star Gold Coast restaurants and property
- A high attention to detail and strong time management skills
- Knowledge of Opera advantageous
- Flexible availability to suit business needs

**What can we offer you?**
- 30% staff discounts across our award-winning venues at all 3 of our extraordinary properties
- Free meal with a new menu every single day
- Opportunity to work with elite professionals and assets
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

**About us**

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants, and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJs at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

**Our Culture**

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index.

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