Premium Services Executive Host Ft

5 days ago

Sydney, New South Wales, Australia The Star Entertainment Group Full time

**Internal Opportunity**

**About us**

**About the role**

Our Premium Services team recognise that five-star service is not just about the games, but every touchpoint in between. They strive to be the perfect hosts and show a commitment to providing service at its absolute finest.

As a Premium Services Executive Host, your core purpose will be to ensure all our Premium and VIP Guests have a positive and memorable experience that exceeds their expectation.

**About you**
- Proven experience within the Premium/VIP Guest Experience team
- Exceptional interpersonal skills to build relationships with guests and internal stakeholders
- Passionate about creating memorable guest experiences through everyday interactions
- Polished five-star grooming and personal presentation.
- Adapting communication styles to different audiences
- Comprehensive knowledge and understanding of the loyalty program

**About our culture**

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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