Workday Support Assistant

3 days ago

Brisbane, Queensland, Australia Ramsay Health Care Full time

**Workday Support Assistant**

**_ Hybrid | National People Operations _**

**Permanent Full-time Opportunity**

Drive seamless Workday support, solve HRIS challenges and deliver exceptional service as a key member of our team

**About the Role**

The Workday Support Assistant will be the first point of contact for HRIS support, troubleshooting Workday queries and ensuring seamless system functionality. As a key member of the Workday Support Team, you will provide excellent customer service and support to stakeholders in relation to Workday, including administrating and triaging the Workday Help system.

If you hold strong HRIS knowledge, problem-solving skills and a passion for efficiency, this may be the perfect role for you.

**Key Responsibilities**
- Oversee the day-to-day administration of the Workday Help System
- Be the primary point of contract for troubleshooting and resolving Workday related issues, providing expert guidance and support on processes and functionality to all stakeholders
- Track, monitor and resolve inquiries/requests regarding Workday in a quality and timely manner
- Foster positive relationships with cross-functional teams and stakeholders.
- Play a vital role in the ongoing success and evolution of the HR technology landscape

**Essential Skills and Experience**
- A positive and engaging style where you put people first in everything you do
- Previous experience as a HR Administration/Systems Assistant or similar role with exposure to operational responsibilities
- Proficiency in Workday HRIS systems administration and workflows
- Exceptional attention to detail and organisational skills in order to prioritise task appropriately
- An outcome focused attitude and a consistent commitment to ongoing process improvement
- Knowledge of data privacy and security principles
- Excellent communication and collaboration skills with the ability to communicate technical concepts to non-technical stakeholders

**Desirable**:

- Relevant HR or equivalent tertiary qualifications
- Previous exposure to HR systems and tools, particularly PageUp and Chris21

**You will need**:

- As this is a hybrid role, you will have a home office space that meets Ramsay's health and safety standards, and suitable office equipment**.**

**Benefits**

**Professional Advancement**: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

**Ramsay Rewards**: Access great deals at over 100+ major retailers

**Employee Wellbeing**: Flexible working arrangements, a commitment to work/life balance and **free**Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

**Make a Difference**: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.

**Ramsay Way Culture**:Join a team dedicated to _'People Caring for People_,' fostering a positive, supportive and inclusive environment.

**To Apply**

Applications Close: Friday 14th February 2025

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