Medical Receptionist

15 hours ago


Wagga Wagga, Australia I-Med Radiology Network Full time

About This RoleOur clinic in Wagga Wagga is currently seeking a Medical Receptionist to join the team.
We are happy to accommodate a start date best suited to the successful candidate.The role is a full-time position working Monday to Friday, with shifts between 7:30am – 8pm.
The initial hours during training will be 8:30am – 5pm.
Role Overview:As a Medical Receptionist, you will be the first point of contact for our patients.Your responsibilities will include:Greeting patients warmly and assisting with check-in procedures.Answering emails and phone calls promptly and handling inquiries professionally.Managing billing procedures – private, Medicare, workers compensation, and DVA.Collaborating with clerical and technical staff, radiologists, and referrers.Once fully trained, you will have the opportunity to be trained as a Contact Centre Agent.
Responsibilities include:Answering inbound phone calls for appointment bookings.Advising patients on preparation prior to relevant scans.Managing the appointment calendar effectively.
What we're looking for: - Clear verbal and written communication skills.
- Strong organisational abilities to manage appointments and patient flow.
- Confidence working across multiple screens and systems.
- Excellent attention to detail.
- Experience in customer service or medical reception.What we can offer you: Wellbeing benefits, including a Fitness passport with full gym access and classes.Supportive management that values your well-being.Discounted and bulk-billed scans and services for you and your family.
Learning and development: Comprehensive training to support your success in the role.Career growth opportunities across our diverse network.
Workplace Experience: A collaborative and inclusive team environment.Uniform options to suit your preferences, provided at no cost with annual top-ups.
Compensation: Industry-competitive salary and benefits package.Annual remuneration review.
With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest radiology network.
We have the resources to help grow your skills and offer various career pathways.Learn more about what we do here.How to Apply: Ready to contribute to exceptional patient care?
Click "apply now" and upload your updated CV.
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