Customer Solutions Advisor

9 hours ago

Gold Coast, Queensland, Australia Vodafone Full time

OverviewCustomer Solutions Advisor - Full time - BroadbeachVodafone Mermaid Beach, Queensland, AustraliaWhat You'll Be DoingYou'll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives.
If you are someone who naturally finds solutions and thrives on connecting with people, you'll fit right in.
You'll be ensuring customers receive the best value and the best advice.In the front row seat to all the latest and greatest devices, accessories and perks including fabulous music events from our partners.Providing the best value solutions for our customers to fit their lifestyle.Providing support for our customers to troubleshoot any technical queries, plus helping them confidently use the Vodafone app, to easily help themselves at home.Not a tech expert?
Don't worry.
We will support you with all the training to level up your knowledge on our dynamic and ever evolving industry.Who We're Looking ForYou bring a spark of joy and enthusiasm to every customer interaction.
You're an excellent communicator, adaptable, and excited about technology—someone who is keen to learn about the latest gadgets and trends.
Your positive energy, attentiveness to others, and genuine interest in our products will make you the perfect fit with our team.Join us with 38 hours to be worked over a minimum of 5 shifts.
We service our customers 7 days a week so there is lots of flexibility.
In addition to your guaranteed hours, you can let us know additional availability to pick up some extra shifts when it works for you.What We Can OfferWith us, you'll enjoy flexibility, friendly teammates, and great rewards.Competitive salary with great rewards.
With every sale, you also have the opportunity to boost your earnings with incentives and bonuses.Never pay a phone bill again – SIM plan with unlimited calls, texts and data.Wellbeing support and a range of leave benefits including volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.In-depth training on the latest tech as well as leadership and coaching.Opportunities to further your career into a leadership role or a head office position through our Future you Intern and Work Experience programs.Don't meet every single requirement?
We recognise that what may make you different makes the difference.
If you're excited about this role but your experience doesn't align perfectly, apply now anyway.
We believe in the power of people and collaboration.
Let's be bolder and better, together — so go on; Make your Move to Vodafone.What's Next?
Our recruitment process is simple: submit your CV and you'll be invited to complete a 15-min assessment.
If there is a connection, you'll speak to our Talent Acquisition team on a quick phone chat, and then come in for an in-store interview with the Store Manager.To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.RequirementsAU/NZ Citizen or Permanent Resident required.
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