
Home Care Case Manager
2 weeks ago
Overview
Join our growing Home Care team as a Home Care Case Manager at Ryman Healthcare. You will manage a caseload of Home Care Package Residents across our villages, focusing on delivering an exceptional end-to-end customer experience and wellbeing for older people receiving Home Care Packages.
Responsibilities
Assess resident care needs, develop care plans, and monitor budgets within allocated funding
Coordinate with care staff to deliver high-quality home-based care
Act on new leads and enquiries and ensure smooth service delivery
Focus on customer satisfaction and maximizing outcomes for residents with Home Care Packages
Work across office, home, and village-based settings with 1-2 days per week at the Southbank Office
About You / Qualifications
Case management experience within aged care, or understanding of Consumer Directed Care within Home Care Packages, and knowledge of HCP guidelines and standards
Tertiary qualification in a health-related field; nursing degree highly desirable
Warm and friendly approach to build lasting relationships with residents and families
Excellent organizational, problem-solving, computing, client database management, and time management skills
Excellent written, verbal, and numerical communication skills
Current driver's license
About Ryman
Welcome to Ryman We're a growing organisation with a culture based on kindness and excellence. We offer career options across sectors and pride ourselves on an empathetic, caring workforce.
Ryman Perks
Professional skill development within a rapidly growing organisation
Additional wellbeing leave and the option to purchase extra annual leave
Company recognition and reward programme
Discounts with 40+ brands across health, wellbeing, banking, insurance, retail, and more
Active social club and events
Fruit, Italian coffee, ice cream, yoga classes and "furry Fridays"
Applications will be reviewed as they are received and interviews may occur before the close date.
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