Home Care Case Manager

2 weeks ago

Melbourne, Victoria, Australia Becks Wiggins Stokes Pty Ltd Full time $60,000 - $90,000 per year

Are you an experienced and passionate Home Care Case Manager looking for a rewarding role where you can truly impact the lives of older Australians? Join our supportive and collaborative team, where your work will directly contribute to helping consumers maintain independence and quality of life at home.

Key Responsibilities

As a Home Care Case Manager, you will:

  • Work flexibly and collaboratively within a multidisciplinary team in a case management capacity.
  • Undertake new consumer assessments and set up consumers in the care management system.
  • Be responsive to changes in consumer needs and conduct regular reviews and reassessments, including facilitating package upgrades and hospital discharges.
  • Practice a consumer-centred approach, respecting individual differences and cultural diversity.
  • Support consumer choice and preferences while maintaining dignity and respect.
  • Manage a caseload of consumers, ensuring the successful implementation of care plans and accurate documentation.
  • Plan, monitor, and evaluate the delivery of services aligned to consumer goals and within allocated Home Care Package budgets.
  • Always provide an exceptional customer service experience.
  • Build and maintain strong relationships with consumers, their families, team members, and external stakeholders.
  • Ensure compliance with the Aged Care Quality and Safety Standards.
  • Undertake other duties as required to support the team and organisation.

Key Competencies

  • Demonstrated experience in case management and/or knowledge of the Community and Aged Care system and Home Care Packages.
  • National Police Check (or willingness to obtain).
  • Driver's licence and access to a reliable, registered vehicle with comprehensive insurance.
  • COVID-19 vaccination certificate, including booster shot.
  • Evidence of the right to work in Australia.
  • Excellent verbal, non-verbal, and written communication skills.
  • Ability to work independently with minimal supervision.
  • Proficiency in MS Office and adaptability to new technologies.
  • Strong time management and organisational skills.

Desirable

  • First Aid and CPR certification.
  • Previous experience supporting people in their homes.
  • Tertiary qualifications in allied health, nursing, social science, welfare, aged care, or related fields, or formal qualifications in case management.

Why Join Us?

  • A supportive and collaborative team environment.
  • Opportunity to make a meaningful impact in the community.
  • Competitive salary + superannuation.
  • Ongoing training and career development opportunities.

If you are ready to hit the ground running, apply now and join our team supporting the aged care sector, apply now with your resume in Word format and cover letter.

If you would like further information, please do not hesitate to contact   via email.

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