Motor Claims Portfolio Manager

4 days ago

Sydney, New South Wales, Australia Bebeeclaims Full time

Motor Claims Consultant Job Description
The role of a motor claims consultant is crucial in the insurance industry, involving the management of end-to-end claims processes and timely payments to clients.
This position requires strong organizational and time management skills, as well as excellent interpersonal, verbal, and written communication abilities. The ideal candidate will be passionate about managing claims portfolios and demonstrate outstanding ownership skills.
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Raising and settling claims according to client service instructions and company guidelines
Achieving monthly productivity levels as designated by management
Resolving complaints in accordance with company policies
Identifying opportunities for process improvement and detecting potential fraud/recovery indicators for claims
Key Responsibilities:
The motor claims consultant will be responsible for managing end-to-end claims processes, ensuring timely payments to clients, and maintaining strong relationships with corporate teams.
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Strong analytical and problem-solving skills are essential for this role, as the motor claims consultant will need to identify opportunities for process improvement and detect potential fraud/recovery indicators for claims.
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Requirements:
To excel in this role, the motor claims consultant should possess:
Essential motor claims insurance experience
Possess passion and drive to take ownership of claims portfolios
Demonstrate outstanding organisational and time management skills
Exhibit excellent interpersonal, verbal, and written communication skills
Be flexible and energetic, with a desire to work collaboratively with corporate teams and support business-critical projects
Possess insurance policy interpretation skills and stakeholder management abilities

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