Assistant Venue Manager

7 days ago

Melbourne, Victoria, Australia Mary Eats Cake Full time

Mary Eats Cake

Mary Eats Cake are Melbourne's High Tea specialists, located in gorgeous surroundings in Melbourne's leafy suburb of Montrose. We are seeking a dedicated hospitality professional who wants to work with a young and vibrant team focused on providing an exceptional High Tea experience for our clients.

We are a fun and sassy High Tea company with two venues located in Brunswick and the Montrose. Through our culinary offerings, service and venue atmosphere, we endeavor to create an exceptional High Tea experience for all of our High Tea bookings and functions.

Description

Your responsibilities will include:

- Assisting the Venue Manager with Staff Rostering
- Assisiting with Completing weekly running sheets for the front of house team
- Managing clients' High Tea events (mainly Saturdays & Sundays)
- Assisting with Front of house ordering and stock take
- Managing a la carte service
- Meeting with potential clients at the Tea House and showing them through function rooms and package options
- Liaising with other staff (kitchen and our booking agent) to facilitate booking enquiries
- Creating an exceptional customer service offering to our clients
- Sharing the management of catering and box deliveries around Melbourne
- Contributing to social media management and promotion of the venue

Profile
- a can-do attitude, be super proactive, driven and self-motivated
- have excellent organisation skills
- have skills in managing and motivating the front of house team
- have clear and concise communication skills for a fast paced environment
- be naturally warm and welcoming, whilst having the ability to be firm in company policy and with team members
- must be available to work Saturdays and Sundays as part of a full-time roster
- Good working knowledge of the Microsoft Office Suite (Word, Excel, Powerpoint)
- Motivated individual with a strong presence and proven ability to manage a team
- Passion for exceptional customer service

Job Offer

A breath of fresh air, located in leafy Montrose.

Day time hours only - with work/life flexibility

Friendly and driven team with a can do attitude

A chance to join a fast growing company with plenty of opportunity for advancement

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