Operations Consultant Call Centre

1 week ago

Brisbane, Queensland, Australia Healthcare Australia Full time

Excellent working environment
- Fantastic team of achievers
- National Organistion

**About the role**

Healthcare Australia (HCA), services the healthcare industry throughout Australia, with various divisions including the Brisbane, Gold Coast, Sunshine Coast and Townsville Nursing branch.

**Key responsibilities include**
- Demonstrated experience in a call centre desirable not essential.
- An understanding or awareness of the health, nursing or aged care market desirable but not essential
- Contribute towards the growth and development of new business via reverse marketing initiatives
- Rotating roster with your colleagues

**About you**
- Strong administration and customer service experience
- Contact Centre experience highly regarded
- Exceptional communication skills, written and verbal
- Ability to work autonomously, as well as part of a team
- Strong organisational and time management skills
- Intermediate PC literacy
- MS Office
- Focused on achieving targets within key deadline

**BENEFITS OF WORKING WITH HCA**
- We are a people-centric business with our core values driving everything we do
- Future career opportunities with an expanding national and international organisation
- Close, friendly, and supportive team environment
- Ongoing training and support
- Flexible working conditions

If you are looking to join a market leader in the ever-growing healthcare industry and contributing towards delivering the highest level of patient care in Australia, then HCA is for you. We are a people-centric business with our core values being the heart and soul of all that we do.

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