Library Customer Service And Program Support Officer

1 day ago

Melbourne, Victoria, Australia Yarracity Full time

Library Customer Service and Program Support Officer Apply now Job no: 496548Work type: Part Time - PermanentLocation: MelbourneCategories: CommunityLibrary Customer Service and Program Support OfficerPermanent - Part Time - 14 hours per weekBand 4 - starting at $70,961.56(pro-rata) + superWednesdays, Thursdays and one-in-two Saturday morningsSupportive and Friendly team environment where we value growth and developmentHybrid/flexible working arrangements and an emphasis on work/life balanceWork in a dynamic and collaborative environmentYarra Libraries is looking for an enthusiastic and highly organised individual with excellent customer service skills, confidence reading to children and their families, and a commitment to ensuring positive community outcomes.
Key responsibilities include:Supporting the development and delivery of regular library services, programs and events (including one-to-one digital literacy sessions, early literacy programs and outreach activities)Providing exceptional customer service and proactively assisting members with library services and resourcesSupporting the day-to-day operations of our library branches (including shelving, circulation and collection maintenance as directed)This role is primarily based at Richmond Library but is rostered to work across all five library branches and other service points as required.Yarra City Council is an exciting organisation.
We pride ourselves on our inclusive culture.
We aim to make a positive impact in the lives of our staff and community.For further information see the position description or contact Lizzie Gilmour, Team Leader Children's and Youth Services on .
Applications close on Friday 29 August 2025 at 11:55pm.In your application, please include your resume and a brief cover letteraddressing theKey Selection Criteria(KSC) as outlined in the Position Description.
A separate document addressing KSC is not required.
This position is subject to satisfactoryPolice Check and Working with Children Check prior to commencement.
Pre-employment checks are not used by Yarra City Council to prevent any applicant from applying for this position.
Each application will be considered on its merits.Yarra City Council is committed to being achild safe organisation and supports flexible and accessible working arrangements for all.
This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer.
We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.Advertised: 15 Aug 2025 AUS Eastern Standard TimeApplications close: 29 Aug 2025 AUS Eastern Standard Time

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