Administration Support Officer

Overview
Administration Support Officer - Geelong
V/Line
is dedicated to connecting Victorians through safe, reliable, and accessible transport. We aim to provide opportunities through travel and transport for all Victorians—linking them to work, education, family and friends, services, tourism and trade.
About the role
As the Administration Support Officer, you are integral to the success of V/Line's Operations Group. You'll support day-to-day operations in the South West Region with a wide range of admin tasks, including raising purchase orders, managing calendars, preparing documents, coordinating workshops and meetings, and handling ad-hoc requests. This is an exciting opportunity to shape the future of V/Line's fastest-growing region while making a real impact behind the scenes.
Key accountabilities
Manage the calendars for the Regional Manager.
Prepare internal communications such as monthly Operations emails and newsletters to staff, events, meetings, and presentations.
Serve as the primary contact on the Regional Manager's activities and respond to internal and external enquiries.
Promote and collaborate in the implementation of new initiatives and the drafting of new procedures.
Coordinate and order staff uniforms and PPE where required (internal and external); monitor ordering quantities and anomalies.
Coordinate financial tasks such as quotes for purchases, processing invoices, expense claims, reconciling accounts, and preparing financial reports in accordance with policies and procedures. Investigate, analyse and highlight financial efficiencies within the region.
Key selection criteria
Year 12 or equivalent.
Certificate III in Business/Office Administration (or equivalent) or strong demonstrated experience to justify equivalent competency.
Proficiency in Microsoft Office Suite and other relevant software applications including Finance.
Current Driver's Licence (desirable).
Previous experience in an administrative support role (desirable).
About you
You are a confident and reliable professional with proven experience in administrative support roles, with strong attention to detail, problem-solving abilities, and proficiency in Microsoft Office and SharePoint. You're a team player who enjoys collaboration and delivering results with a proactive mindset.
Completion of Year 12 with relevant experience or an equivalent combination of experience and education/training.
Knowledge and experience of financial software packages or systems.
Organisational and time management skills with the ability to prioritise tasks.
Strong attention to detail and accuracy in data entry and documentation.
Effective verbal and written communication skills.
Ability to work independently and as part of a team.
Commitment to diversity and development; alignment with V/Line's values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.
Why V/Line
Community impact – Make a genuine difference by connecting Victorians daily.
Growth potential – Be part of transformation and be recognised for contributions.
Dynamic environment – Work in a fast-paced, evolving organisation.
Collaborative team – Join a supportive, talented group.
Flexible working – We support flexible arrangements to help you thrive.
We are committed to ensuring a comfortable and accessible recruitment experience. If you need adjustments or have accessibility requirements at any stage of the process, contact our Talent team at or for confidential support.
As an equal opportunity employer, V/Line is committed to a diverse, inclusive and respectful workplace and network. We value the contributions of all employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are endorsed by Work 180 as a great place for women to work. We acknowledge First Peoples of Victoria and pay respect to their Elders past and present.
At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet safeworking standards.
Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2023.
Applications close: 18 September.
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