Assistant Manager

1 week ago

Melbourne, Victoria, Australia Discovery Parks Full time

Discounts across over 300 holiday parks across Australia
- Great opportunities for growth and development in park management
- Join an Australian industry leader with parks & resorts all over the country

**About Us**:
G'day Group comprises three leading Australian tourism brands in Discovery Parks, G'day Parks and loyalty program G'day Rewards. Employing more than 1800 people Australia-wide, G'day Group has a truly national footprint of over 280 holiday parks, including more than 70 fully owned and operated parks. The largest park network in the country, we're about authentic Australian holiday experiences and inviting all Aussies to say g'day to more of Australia.

There's nothing quite like Melbourne - an unbeatable mix of sport, food, fashion, culture and great coffee There's no need to stay in the city when Discovery Parks - Melbourne is just 30 minutes from the CBD. You'll entertain the whole family - the Melbourne Star, Aquarium, café culture, shopping or Queen Victoria Markets. Sports lovers will be satisfied - the MCG and Etihad Stadium are close by. Wander through iconic St Kilda and treat the kids at Luna Park, or escape the city completely for the renowned Yarra Valley wine trail.

**About the Role**:
This position is a guest focused role involving overseeing the office administration team for the park. The Assistant Manager will ensure a consistent high level of customer satisfaction through regular face to face interaction, ensure a high cleaning standard for accommodation, maintain general grounds, gardens, and facilities, assist the Park Manager with overseeing team members.

Your responsibilities will span across various functions; customer service, staff management, grounds & maintenance, housekeeping and more.

Given the nature of our business and care for customers an on-call roster with overnight stays in park will form part of the job requirements.

**Skills & Experience**:
We are looking for an individual with the ability to develop park team members and lead the park in the Manager's absence. You will be able to prioritise your workload to achieve daily outcomes whilst also understanding the big picture, always with the customer as the priority. You will bring to the role:

- Demonstrated skills and experience in hospitality management or other related industries
- Proven and demonstrated experience in managing, developing and training staff
- Strong computer skills, especially in the MS Office suite
- A flexible attitude to work, and work hours (including weekends and after hours)
- Knowledge and understanding of WHS and responsibilities
- Previous experience with RMS or similar reservations systems will be held in high regard
- A love of customer facing communication, tourism and ideally the outdoors and the desire to be part of a regional town

**Benefits**:

- A competitive salary with quarterly and annual bonuses based on KPIs
- Professional development & opportunities to grow personally as well as professionally
- Discounted accommodation at our network of parks for you, your family & friends across the 280 parks in our network
- Discounted products from our G'day rewards Partners - Virgin Australia, Coles Express, The Good Guys, Hertz, Experience Oz, Goodlife, and more

Discover what matters - APPLY NOW- This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery._

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