It Support Officer

1 week ago

Australia Silver Chef Full time

**Introduction**:
Be supported while you develop and grow your IT experience Our IT team at Silver Chef is looking for an IT Support Officer - Graduate who is ready to develop their skills and start their career in a professional environment. This exciting opportunity will allow you to enhance your skills whilst working in a dynamic team.

What you'll be doing

Gain the skills to become an organisation's "go to" person for IT needs. Learn how to assess, prioritise and solve enquiries to ensure the best possible customer experience.
Learn how to add value through leveraging data assets to create reports and dashboards.
Learn how to problem solve and investigate problems and assist in preventative measures
Receive and respond to routine requests for security support.
Assist in the investigation and resolution of issues relating to access controls and security systems.
Work with an IT Infrastructure Team assisting in maintaining existing and delivering new solutions and platforms.

About you

Recently completed or studying towards a qualification in Information Technology, Business IT or IT Engineering, coupled with an attitude to deliver superior customer service.
Good working knowledge of setting up user devices including Smartphones, tablets, laptops and desktops.

How you can stand out

Understanding of Windows operating systems.
Knowledge of basic database SQL commands
Experience setting up user devices including Smartphones, tablets, laptops and desktops.

About SilverChef

Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we've already invested more than $1.5bn in the hospitality industry globally.

What we can offer

We offer a competitive salary
Get your daily caffeine hit, with our FREE barista coffee.
We offer a range of flexible working options to support a positive work/life balance for all our people.
We invest in your personal and professional development
We are a high-growth company focused on career development for our people - almost 20% of our people were supported to achieve a promotion, secondment or internal move in 2021.
We are a purpose and values-led business, where the right attitude and behaviours are valued alongside performance, creating a vibrant, positive and supportive workplace.
SilverChef is Certified B Corp - part of a movement of businesses that balances profit with purpose.
Convenient location close to public transport including city cat and buses.

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