Product Lead

17 hours ago

Melbourne, Victoria, Australia Energyaustralia Full time

**About Us**
At EnergyAustralia our shared purpose is to **_lead and accelerate the clean energy transformation for all_**. We seek to do this by making energy simple for our customers, meeting their needs by combining their assets into our flexible energy portfolio.

**About the Team**
The** Product Strategy Team** play a crucial role in delivering customer-centric products for our retail business. They are responsible for owning product roadmaps and managing the entire product lifecycle, from new product development through to end-of-life, ensuring all products comply with relevant consumer regulations.

**About the Role**
Reporting to the Product Strategy Leader, the **Product Lead** is accountable for ensuring we bring together customer research, insights, business data and energy regulation to ensure that we develop and maintain customer centric products that align with customer strategy and customer value proposition outcomes. Other aspects of the role include:

- Drive the product lifecycle from ideation to launch and iteration, ensuring alignment with a clear strategic vision
- Collaborate with pricing, strategy, and retail teams to maximise profitability
- Champion regulatory adherence, especially around consumer protection and data privacy
- Lead effective engagement across the business, from senior leadership to frontline teams, as well as with external stakeholders like regulators, fostering alignment, trust, and transparency
- Build compelling business cases to support development and management decisions
- Design products that balance flexibility with consistency, and ensure performance is tracked across engagement, lifecycle, and profitability metrics

**About You**
To be successful in this role you will have extensive experience in product management and development roles. With a strong understanding of how to lead the development of customer centric products. Other things we're keen on include:

- A proactive, outcomes-driven professional with a strong focus on continuous improvement
- Exceptional stakeholder management and influencing skills, with the ability to motivate teams and align cross-functional efforts
- Ability to communicate complex data clearly and persuasively, turning insights into action
- Comfortable managing competing priorities and solving ambiguous problems with a conceptual and lateral approach
- Skilled at juggling multiple projects while maintaining focus on strategic goals and deadlines
- Demonstrated success in leading customer-centric product initiatives that balance user outcomes with long-term commercial viability

**Why Us?**:

- We're committed to providing an inclusive culture so our people can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it's a workplace where everyone's welcome. We offer;_
- Dynamic Team Culture
- Balance Life and Work through our Flexible Ways of Working
- Discounts on your energy bills for you, your friends and family
- Recharge and relax with two extra days of leave each year (we call them recharge days)
- Volunteer days off to help charities make a difference through volunteering
- We offer 20 weeks paid parental leave that's completely gender-equal
- State-of-the-art Melbourne office, stunning views only 3-4-minute walk from Southern Cross station

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