Team Leader

5 days ago Be among the first 25 applicantsAbsolutely love setting sail on the seas?
Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
Looking for your next leadership opportunity?
Absolutely love setting sail on the seas?
Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
Looking for your next leadership opportunity?
Are you set to navigate your career to new horizons?
We're currently on the lookout for an exceptional individual to help steer the ship as a Team Leader aboard our Melbourne Inner East Store.
Let's turn your passion for cruise holidays into an unforgettable journey with us
Join the cruise revolution and let's make waves together
#CruiseIntoYourDreamJobKey ResponsibilitiesQuoting, booking and invoicing cruise bookings and packagesEnsure that KPIs are met, meeting and exceed monthly sales targetsSupport and handle walk in, email & telephone enquiries efficiently and accuratelyMaximise sales opportunities by upselling & cross-sellingMonitor and action all relevant mailboxes dailyMaintain accurate and comprehensive product information in order to deliver and generate salesWho are you?
Proven experience working in a customer service environment and working towards sales targetsMinimum 2 years' retail or wholesale experience in the Cruise or Travel IndustryGDS experienceExceptional focus on details, adept problem-solving skills, and thrive under pressureAmbitious, highly motivated, and proficient in organizing tasks efficientlyWhat you'll Enjoy:?Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventuresNavigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide?Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work Australia New Zealand Pty LtDiverse Crew: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disabilityChart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skillsExclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and moreExplore Endless Horizons: Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within.Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gymMental Health:Support and Employee Assistance Program for staff and familySocial:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave Sustainability at the Helm: As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism** Please advise your leader before applying **Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesTravel ArrangementsReferrals increase your chances of interviewing at Flight Centre Travel Group by 2xGet notified about new Team Lead jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 4 days agoFootscray, Victoria, Australia 12 hours agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoDocklands, Victoria, Australia 2 days agoEmployee Services Manager - Medical WorkforceMelbourne, Victoria, Australia 1 week agoCoburg, Victoria, Australia A$100,000 - A$130,000 4 weeks agoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 days agoWe're unlocking community knowledge in a new way.
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