Client Services Team Leader

2 weeks ago

Sydney, New South Wales, Australia Asuria Full time

**Inspire and make a genuine difference**:

- ** Fantastic culture within a purpose and values driven organisation**

**About Us**

Asuria is a purpose and values driven organisation which supports communities by delivering a wide range of services to jobseekers including Workforce Australia, Disability Employment Services, ParentsNext, New Business Assistance with NEIS, Transition to Work, Time to Work and Jobs Victoria.

Asuria operates with a diverse portfolio of associated entities and JVs including Asuria Sweden, Australian Employment and Training Solutions (AETS), EyrePlus, TRACQS, Bamara and JobEdge.

**The Opportunity**

**Key Accountabilities**
- Manage and delegate day-to-day activities for the team.
- Manage performance of other team members.
- Ensure the team are up to date with the latest information.
- Act as the first escalation point for Customer Service queries, achieving best outcomes for internal & external stakeholders.
- Provide daily support to individual team members, supporting them with queries and challenges posed by external & internal customers
- Manage inbound and outbound phone and online enquiries.

**What sets you apart from the rest?**
- Good experience as a customer service team leader or demonstrated experience in a similar role.
- Demonstrated customer service focus and solution orientated approach.
- Ability to maintain internal and external stakeholder relationships.
- Able to perform under limited direction, manage own time and prioritise work
- Professional written and verbal communication skills.
- Good problem-solving skills and strong attention to detail.
- Excellent interpersonal skills.

Video

  • Client Service Team Leader

    1 week ago

    Sydney, New South Wales, Australia Keegan Adams Full time

    Are you a dedicated, experienced team leader, who is passionate about team development and client service, ready to take the next step in your career? Gain valuable experience as you**manage, mentor and motivate** a successful and driven team of client service representatives.**Your role will involve**:- Mentoring and leading a mid sized team, administering...

  • Team Leader, Client Services

    2 weeks ago

    Sydney, New South Wales, Australia Beaumont People Full time

    Full time permanent role with a great NFP organisation- A leadership position located in Terrey Hills (2084)- Competitive remuneration package of $82,043 to $89,985 + Super + NFP Packaging**Team Leader, Client Services**:- Full time permanent role with a great NFP organisation- A leadership position located in Terrey Hills (2084)- Competitive remuneration...

  • Services And Programs Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Corrective Services Nsw Full time

    **Services and Programs Team Leader****Clerk Grade 7/8****Locations - **Compulsory Drug Treatment Correctional Centre - Parklea**Employment Type - **Ongoing opportunity available**Salary - **Clerk Grade 7/8 (starting at $ 106,025.00 plus Environmental Allowance superannuation + leave loading)**Lead the way as a Team Leader - Services and Programs and...

  • Client Solutions Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Toll Group Full time

    Company DescriptionGlobal Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across...

  • Client Services Officer

    2 weeks ago

    Sydney, New South Wales, Australia Australian Laboratory Services Full time

    Competitive salary- Development opportunities- Onsite parking and great facilitiesALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services industry, building an enviable reputation. The Food and Pharmaceutical Division...

  • Client Services Officer

    1 week ago

    Sydney, New South Wales, Australia Australian Laboratory Services Full time

    Onsite parking- Competitive salary- Training and support provided**About ALS**ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services industry, building an enviable reputation. The Food and Pharmaceutical Division operates a...

  • Client Service Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeOpportunities Full time $150,000 - $180,000

    Lead Partnerships and PR + Communications TeamsThe role of the Client Services Director is to lead our Partnerships and PR + Communications teams, connecting and collaborating internally, and with Client and Group Company decision makers, to enhance the quality of our product and our pipeline for growth.Key Responsibilities:Promote a collaborative, one-team...

  • Team Leader-

    2 weeks ago

    Sydney, New South Wales, Australia Senami Counselling & Psychotherapy Services Full time

    **About Senami Counselling and Psychotherapy Services**We provide caring, respectful, non-judgmental, empathic services to our clients, guiding clients to develop self-awareness and promote individual well-being. Our Practice is committed to providing intensive support, counselling, case management and psychotherapy services to achieve positive outcomes for...

  • Team Leader-

    2 weeks ago

    Sydney, New South Wales, Australia Senami Counselling & Psychotherapy Services Full time

    **About Senami Counselling and Psychotherapy Services**We provide caring, respectful, non-judgmental, empathic services to our clients, guiding clients to develop self-awareness and promote individual well-being. Our Practice is committed to providing intensive support, counselling, case management and psychotherapy services to achieve positive outcomes for...

  • Client Success Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Scout Talent Hq Full time

    **Lead a passionate team focused on delivering world-class client support**:- **Enjoy a competitive remuneration package, including performance-based incentives and incredible rewards like trips abroad**:- **Be part of a fast-growing SaaS company revolutionising the HR industry**Are you passionate about delivering exceptional client support, inspiring a...