Quality Assurance Analyst I

1 week ago

Sydney, New South Wales, Australia Fis Global Full time

**Position Type**: Full time

**Type Of Hire**: Experienced (relevant combo of work and education)

**Education Desired**: Bachelor of Business Administration

**Travel Percentage**: 0%
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team
Establish and implement quality assurance and compliance processes for information technology (IT). Develop and implement quality maturity roadmap and plan for each IT functional area.

What you will be doing
- Establishes and implements quality assurance and compliance processes for IT.
- Works closely with IT leaders to develop/implement overall quality maturity roadmap and plan for each IT functional area.
- Establishes internal IT service quality control standards, policies and procedures.
- Develops, publishes and implements software quality assurance plans.
- Consults with development, testing and production teams to develop, publish and implement software quality assurance plans.
- Reviews progress toward software quality assurance plans regularly with IT leadership, technical teams and internal customers to make modifications as necessary.
- Establishes internal IT service quality control standards, policies and procedures.
- Monitors, evaluates, manages and executes audit processes to ensure compliance.
- Coordinates and facilitates quality assurance activities across projects with project managers.
- Makes recommendations and directs improvements to the software development lifecycle process.
- Documents non-compliance to policies, processes and standards and assists in resolution.
- Analyzes and identifies trends in IT performance metrics.
- Designs, monitors and analyzes performance metrics program for quality improvement initiatives.
- Conducts audits and analyzes findings to develop appropriate corrective action recommendations.
- Provides training on established processes and policies.
- Other related duties assigned as needed.

What you bring
- Software Testing background either Manual or Automation for at least 3 years.
- Background in Payments Systems
- In-depth knowledge of one or more end-to-end systems lifecycle development methodologies
- Proficiency in quality management methods, tools and technologies
- Proficiency in project management
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

What we offer you
- Competitive salary and benefits
- Global and stable company
- A modern, international work environment and a dedicated and motivated team

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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