Medical Receptionist

6 days ago


Melbourne, Victoria, Australia I-Med Full time

At I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time.
If these are the kind of values you strive for, then we'd like to talk to you, because at I-MED Radiology we recognise that to be the leader in our industry, we must invest in our people, systems and technology and put the patient at the centre of everything we do.
We are currently seeking a positive and passionate Medical Receptionist to join the team across clinics in South East Melbourne.
As part of our team you will work across our clinics in South East Melbourne and will ideally be someone who enjoys working collaboratively across a number of teams and lives in the area.
Reporting to the Office Manager, you will be responsible for providing high level reception and Call Centre duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

**You will**:

- Welcome and process patients
- Schedule and manage patient appointments
- Process payments
- Follow up medical information with various third parties
- Manage telephone enquiries
- Patient information data entry
- Carry out general reception duties

**About you**:

- Previous reception or call centre experience (desirable)
- Possess a professional, patient, and courteous manner
- Strong communication skills both verbal and written
- Exceptional attention to detail
- Ability to work in a fast-paced environment
- Strong multitasking capabilities
- Competent computer skills

**How You'll Benefit**:

- Access to a large professional network
- Leadership and mentoring opportunities
- Competitive salary and allowances
- Uniform provided
- Flexible working environment

Covid-19 Vaccination Policy



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