Support Officer
2 weeks ago
**You will work as part of the Commission's frontline client service providers and broader complaints handling team with key responsibilities that require the ability to:
Provide high level interpersonal and communication skills to identify and manage client needs by the use of effective questioning and communicating effectively with and managing the expectations and demands of a wide range of internal and external clients ranging from senior members of the legal profession, through to legal firm clients and other members of the public who may have a limited understanding of the legal system and processes
Provide administrative support to the Commission which includes mail management, data entry as well as ordering and maintaining office supplies
Provide records management support which will include creating files, filing documents, scanning, photocopying, and archiving of records
Provide support to the Commission's functions and procedures which includes updating the Commission's website, document templates, fact sheets and regulatory guidelines, and where able, assisting with graphic design and technology-based updates of such media
Undertake other duties as directed by the Commissioner or senior staff from time to time
Always maintain confidentiality and professionalism.
Applications to remain current for 12 months.
Job Ad Reference: QLD/649658/25
Closing Date: Friday, 1st Augst 2025
This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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