Quality & Systems Manager

1 week ago


Sydney, New South Wales, Australia Duluxgroup Full time

Key leadership role in a high-performing team that has been regularly recognised within DuluxGroup
- Multi-site responsibility and interaction (SA, VIC and QLD)
- Enjoy generous discounts on DuluxGroup products and through our corporate partnerships

**Our Company**:
We help our consumers to imagine and create better places and spaces in which to live and work. DuluxGroup's origins date back to 1918, with its original heritage in decorative paint for Australian and New Zealand homes. Headquartered at Clayton in Victoria, DuluxGroup operates 22 main manufacturing sites, more than a dozen distribution centres and more than 100 company owned trade stores as part of an extensive supply chain across Australia, New Zealand, Papua New Guinea, as well as Asia, the UK and Europe. Our Supply Chain is the heart of our success and is driven by our passionate, innovative people.

**Your Role**:
This is an excellent opportunity for an experienced Quality Manager to serve SA, VIC and QLD site's manufacturing capability by providing leadership and direction to the product quality teams and ensuring that all operations meet or exceed all quality certifications and regulatory and customer requirements.

Reporting to the Operations Manager - Textures, you will oversee the Quality Management System for the Dulux Acratex business, driving improved product and process consistency and resulting in improved customer satisfaction and business productivity. You will lead the Quality Assurance function and provide direct technical support for quality control, production troubleshooting, complaint investigations, process improvements, and aspects of safety/sustainability.

You will have demonstrated capability in developing and maintaining successful quality frameworks and proven experience in delivering business outcomes by promoting a culture that identifies and reports potential product risks and manages critical control points. You will have experience developing Quality Management systems and processes with a strong working knowledge of NATA and ISO 9001.

**Benefits**
- Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support
- Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually
- Give back to the communities in which we live and work, with our "Community Action Day" and other programs
- Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth
- 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us.
- Feel truly valued through our employee recognition programs
- Enjoy generous discounts on DuluxGroup products and through our corporate partnerships

**Skills & Experience**:

- Demonstrated safety focus
- Strong team ethic with the ability to build collaborative relationships
- Excellent organizational skills and ability to adapt to a changing manufacturing environment
- Compliance with external audits and ensure all external and internal audit corrective actions are closed out
- Developing and implementing Quality programs in line with Acratex Quality targets and driving actions to reduce the cost of Quality and improve quality outcomes
- Monitor, investigate and report on consumer complaints to support the development of preventative measures
- Must have a 'can-do' attitude and be solution-driven
- Must be able to adapt their style depending on the audience.

**Imagine a better place**

At DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it

You'll work with over 50 iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.

**How to apply**:
Video


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