Video Conferencing Coordinator

2 weeks ago

Gold Coast, Queensland, Australia Queensland Government Full time

The primary accountabilities of the Video Conferencing Coordinator include:
Coordinate all VC bookings utilising the online booking system (GoBookings)
Communicate with court and Correctional Centre staff to minimise prisoner wait times and rescheduling of court events
Monitoring of the live feed of all videoconferences and communicate with courts, legal representatives, and custodial officers regarding internal prisoner movements, completions, cancellations and delays
Ensure sharing of information with other custodial centres, Sentence Management, courts and legal representatives regarding prisoner placement and movement/transfers
Monitor prisoner responses to their court outcomes where possible and communicate where necessary to custodial officers and Offender Development
Ensure the appropriate exchange of information with key agencies to optimise the use of resources
Build relationships with key stakeholders to facilitate a better information flow regarding videoconferencing activities
Schedule visits with local courts and other external stakeholders to maintain clear working relationships with the Judiciary, court staff and other professionals in these locations
Maintain agency electronic recording systems as required, collate information
Ensure comprehensive recording and documenting of all information collected during the videoconferencing process
Assist with monitoring and maintaining IOMS to ensure accurate statistics are available
Provide data input support for staff as required
Ensure the confidentiality of all documentation handled
Provide support to other staff on administrative issues and assist with the preparation of memorandums, reports and correspondence and human resource documentation.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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