Sprint Master

About ISG

ISG is a dynamic global construction services company.

We have had a hand in some of the world's most impactful and recognisable places, but our legacy is about far more than buildings. Across Europe, the Middle East and Asia, we deliver places where people and businesses make memories, forge new experiences, and reach their goals.

In short, we deliver the places that enable people and businesses to thrive.

The Sprint Master is a key member of the IT Agile Development team, responsible for facilitating and improving the Sprint process and ensuring the team follows Agile principles. The ISG IT Sprint process is a tailored process designed to meet the requirements of IT development, ISG core values and is integrated with the ISG IT Agile Ways of Working. ISG IT implements a Sprint/Kanban hybrid approach to delivering products. The Sprint Master will serve as a coach, mentor, and facilitator of the Sprint Process and the ISG IT Agile Ways of Working whilst helping the ream achieve its goals and delivery high-quality products on time.

Key Responsibilities

Sprint Facilitation:

- Lead and facilitate Sprint ceremonies, including daily stand-ups, sprint planning, sprint review and sprint retrospective. Ceremonies are expected to be tailored ad selected based on the complexity and risks associated with the sprint.
- Ensure the team understands and follows the ISG IT Agile Ways of Working principles, values, and best practices.
- Remove impediments or roadblocks that hinder the team's progress.
- Foster a collaborative and self-organising team environment.
- Encourage and promote a culture of continuous improvement within the team.

Communication and Collaboration:

- Act as a liaison between the development team and product/portfolio owners and business Project Managers, ensuring clear communication and transparency.
- Collaborate with Product Owners to refine and prioritise the product backlog.
- Collaborate with the Agile Demand Manager to support an accurate and up to date capacity plan for ISG IT.
- Interacting with Solution & Enterprise Architects, to ensure business requirements are translated effectively into actionable technical solution architectures.
- Assist in the resolution of conflicts, capacity issues and promote a positive team dynamic.
- Track and report on team progress and performance using Agile metrics.

Continuous Learning:

- Encourage and support the team's professional growth and development.
- Encourage and support the use of Agile tools and methods.

Skills & Experience
- A history of success leading Sprint/Kanban to deliver products to quality and on time.
- Leadership - Experience in leadership and servant-leader mentality.
- A strong, evidenced ability to conduct problem-solving and critical thinking.
- An ability to remain adaptable and flexible in an ever changing environment.
- Strong organisational and time management skills.
- Empathy and a commitment to team success.
- Experience in deploying and establishing Agile methods within IT.
- Clear understanding of product management (Agile Methodologies).
- Understanding of IT Product and IT systems/service life cycle concepts.
- Excellent understanding of the organization's goals and objectives.
- Knowledge of Agile development tools (ServiceNow, DevOps, JIRA, Trello)

Qualifications:

- College diploma or university degree in the field of business administration, computer science, finance, or information systems and sufficient related work experience;or equivalent industry experience in an IT Scrum Master/Sprint Master role;
- Experience in IT solution development, servant leadership, coaching and facilitation
- Certified Scrum Master desirable

What's in it for you?- Ongoing career development and accredited learning- Annual recognition and values awards- Global employee assistance program- Pension scheme- Life assurance- Private healthcare including private GP service and mental health pathways- As part of our wellbeing offering, ISG offers a monthly wellbeing allowance- Cycle to work scheme- Electric vehicle salary sacrifice scheme- Industry-leading family friendly policies (39 weeks maternity leave and 8 weeks paternity at full pay)- Volunteer day- Discounts such as cinema to ensure you're still loving ISG even when you leave the office- Most Friday's are a 4 pm finish providing work is completed for the week- Your work-life balance really matters to us, so in addition to your holiday allowance we have a You Day to allow you to take an extra day off to celebrate a special event, spend time with your family or just do something that will make your life easier or more enjoyable- Thriving networks including I-NOW (Women's Network), Race and Faith, LGBTQIA+, Armed Forced Covenant and the menopause working group, everyone's invited