Customer Service Officer

7 days ago

Shepparton, Victoria, Australia Duluxgroup Full time

Join one of Australia's most trusted brands
- Access to a range of great product discounts
- Supportive & flexible culture

**Our company**

Proudly part of the DuluxGroup, Pental has proudly supported Aussie homes for over 100 years. Made in Australia, our iconic brand portfolio is founded upon honest products that promote health and hygiene such as; White King, Janola, Sunlight, Softly, Country Life, Velvet, Martha's, Huggie, Natural Selections, LUX, Little Lucifer.

People are at the core of what we do, if you are looking for a fast growth environment that will allow you to produce meaningful work with great people, keep reading

**Your role**

We are the largest Australian manufacturer of bar soaps, liquid bleach and firelighter cubes and looking to expand our Finished Goods Warehouse Team in Shepparton, Victoria.

You will provide excellent customer service by responding to in-bound calls, processing orders, claims and enquiries. No two days are ever the same in this exciting role, it's a great chance to work as part of a collaborative, friendly and supportive team This is a full-time 12-month maternity leave contract.

**Key Responsibilities**
- Perform general office and administrative duties, including data entry and accurate record-keeping.
- Collaborate with your team to foster a positive, supportive work environment and contribute to improving customer service processes.

**Benefits**
- Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support
- Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually
- Give back to the communities in which we live and work, with our "Community Action Day" and other programs
- Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth
- 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us.
- Feel truly valued through our employee recognition programs
- Enjoy generous discounts on DuluxGroup products and through our corporate partnerships

**Skills & Experience**
- Ability to build strong relationships and collaboration within teams
- High communication capability to work with multiple stakeholders and customers (written, verbal and in person as required)
- Proficient user of MS Office suite

**Imagine a better place**

At DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it

You'll work with over 50 iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.

**How to apply**

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