Receptionist

5 days ago

Shepparton, Victoria, Australia Ramsay Health Care Full time

**Receptionist - **General Administration**

**Shepparton Private Hospital, Shepparton**
- **Seeking permanent part time and/or casual position - **Enjoy flexible hours for **better work life balance**:

- We care about** YOU **Access counselling, **wellbeing services**, legal & financial assistance
- **Enjoy benefits** such as paid parental leave, study leave and the option to purchase additional annual leave.

***

**Exciting Role Overview**:
As part of this role, you will play a vital role in offering **support and assistance to patients and their families**. You will also collaborate with the** administration and clinical teams, assisting with all aspects of the administration of the patient's journey through our facility.**

We are seeking a motivated and highly capable receptionist to join our high functioning Front Office team.

**Key responsibilities**:

- Answering phones promptly, efficiently and with a friendly demeanour
- Providing excellent customer service across all aspects of reception
- Collaborating with medical staff, colleagues, patients, and visitors to ensure seamless hospital experiences.
- Compiling and managing patient admission documents and clinical records.

**About You**

To thrive in this role, you will be a vibrant individual with a deep commitment to customer service and the ability to engage empathetically while efficiently managing admission flow is crucial.

**Additionally, you will bring**:

- Proficiency in computer usage, including MS suite.
- Capability to work under pressure and handle multiple tasks simultaneously
- Ability to complete tasks within designated timeframes and prioritise work schedules to meet changing needs
- Flexibility to cover different shifts if required.

Salary level is based on experience level and qualifications, exclusive of penalties or allowances.

**What's in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_** casual employees may not be eligible for all benefits.

**About the Hospital**

Shepparton Private Hospital, owned and operated by Australia's largest private health care provider, Ramsay Health Care, provides an extensive range of inpatient and day patient services all located on site for the convenience of our patients.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- Depending on the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply**

**Closing date: 13 December 2024

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