Product Advisor

2 weeks ago

Melbourne, Victoria, Australia The Mobility Store Full time

**Making a difference to the lives of others.**

The mobility sector is growing quickly as the NDIS increases its support for those with disabilities and baby boomers enter their senior years. The Mobility Store seeks a person who has an interest in people, listens attentively and guides people to make choices that improve their lives.

An opportunity exists for a person with experience in home care experience or in the use of assistive technology who is passionate about helping others and would like to be engaged in assisting those seeking to improve their mobility and independence.

It may appeal to those with a care background who are looking for a change of career direction in a rewarding role where you can retain contact with clients and healthcare professionals.

We are looking to employ a suitably experienced mature person to become a key member of a highly engaged team of motivated individuals.
This will be a client liaison and advising role, with a combination of in store advising, in home trials and related duties. We are searching for someone who is excited about working in the rapidly growing assistive technology field, and who is motivated to aid a wide variety of clientele in making informed decisions to improve not only mobility, but overall quality of life.

The position is full time but has some flexibility with working hours and days encompassing 4-5 days per week and 30-38 hours which will include occasional Saturdays.

**The attributes we are looking for include**:

- Excellent listening & problem-solving skills
- Fast learner with excellent knowledge retention
- Cheerful, empathetic & engaging with excellent interpersonal skills
- Good standard of computer skills and literacy
- Demonstrated high level of organisational skills
- Excellent spoken and written English skills and a great communicator
- Good level of physical fitness

**Your duties will include**:

- In-store and in-home client and healthcare professional liaison, including product trials
- Assisting clients and healthcare professionals in product selection
- Cultivating and building relationships with various stakeholders
- Quoting and invoicing clients and service providers
- Processing NDIS and online orders
- Liaising with HCP providers
- Working closely with the management team to ensure the smooth and successful operation of the business.
- Assisting other team members with the day to day business operations.

Experience in the retail or aged care/disability sector is highly desirable. Also important is enthusiasm, team work and a willingness to learn. Retail and/or customer service experience would prove very beneficial.

The position is at our Melbourne branch located in Blackburn and will suit a mature person who has an interest in people, likes working in a team environment in a very rewarding industry and enjoys participating in business growth and success.

Pay: From $60,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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