Permanency Case Manager

2 weeks ago


Goulburn, New South Wales, Australia Catholiccare Canberra & Goulburn Full time

Branch: Goulburn

Competitive Salary & Benefits

Full Time Role Based in Goulburn

Therapeutic Crisis Intervention and CARE Training Provided

**The Role**

As a Permanency Case Manager, you will collaborate closely with team leaders to support children, young people, their siblings, foster carers, birth families, and other key individuals. Your focus will be on achieving stable, positive, and long-lasting placement outcomes.

You will provide therapeutic case management guided by trauma-informed and evidence-based practices. Your work will ensure that every aspect of a child or young person's life is supported, and that birth families are empowered to improve their overall wellbeing and functioning. Where possible, the goal is to preserve or restore family relationships. When this is not feasible, you will support alternative permanency pathways such as adoption, guardianship, or long-term foster care.

This is a hands-on role involving direct client contact and teamwork. It includes managing complex cases, offering practical support to children, young people, carers, and families, and fulfilling detailed reporting requirements. Service delivery occurs in homes, offices, and community settings, and may occasionally require work outside of regular business hours to respond to urgent needs.

**Why Join Us?**

Ready to make a real difference? Join a team that supports the community across diverse and rewarding program areas.

**We Offer**:

- Generous salary packaging to increase your take-home pay
- Free on-site parking
- Employee Assistance Program (EAP) to support your wellbeing
- Professional development opportunities
- A family-friendly workplace

**About Us**

Marymead CatholicCare is the social services arm of the Catholic Archdiocese of Canberra and Goulburn. We are committed to building healthy, inclusive communities through quality services, relationships, partnerships, and collaboration. Our values—**Respect,**Integrity, Excellence, Care & Compassion, and Inclusivity**—are at the heart of everything we do.**

**About You**

We are looking for someone who is passionate, professional, and committed to making a difference in the lives of children and families.

**Qualifications & Requirements**:

- Diploma or Degree (or working towards) in Community Services, Social Work, or a related field, or equivalent relevant experience
- ACT Working with Vulnerable People Card and/or NSW Working With Children Check (as required)
- Full, unrestricted driver's licence (P1/P2 may be considered)
- Driver's licence history check
- Eligibility for inclusion on the NSW Office of the Children's Guardian Residential Care Workers Register (RCWR) at the reference check stage

**- Please Note:_ All applicants must undergo a National Criminal History Check**

**Key Attributes**:

- Ability to work independently and as part of a team
- Strong conflict resolution and assertiveness skills
- Excellent written and verbal communication
- Sound problem-solving and critical thinking abilities
- Competence with computers and database systems
- Empathy, resilience, and self-care awareness
- Ability to maintain professional boundaries
- Attention to detailed record-keeping
- Commitment to trauma-informed and non-judgmental, inclusive practice

**How to Apply**
- Include a cover letter (maximum 2 pages) addressing the listed requirements

- Marymead CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse. Marymead CatholicCare is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds._


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