Relationship Manager

Company Description
**Are you ready to be a big part of something big?**

At carsales, we're all about making buying and selling a great experience. For 25 years we've been evolving with the new economy to help people choose how they move today and tomorrow.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different departments and small enough to connect authentically with leadership.

Not something you'd expect from one of the country's biggest tech companies, is it?

And one of the best parts? We give you the autonomy to choose the working location that best suits your lifestyle - Office, Hybrid or Anywhere.

This is your opportunity to join carsales Instant Offer team, helping manage the Instant Offer partner network. Reporting through to the Operations Manager, this is an exciting time for an experienced and motivated Account/Relationship Manager to join a rapidly expanding area of the business.

This is a great opportunity for someone looking for a true Relationship Manager role and enjoys building ongoing, trusted relationships with clients.

Instant Offer is a quick and hassle-free alternative to the traditional way of selling your car and the process can usually be completed in 24 hours.

**What's on offer**:

- A place where you can move your career forward, where you'll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.
- We're a certified Great Place to Work, Family Friendly Workplace and WGEA Employer of Choice.
- The support of a highly engaged, high-performing team including a leadership team that you'll actually have face time with.
- 18 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave, six weeks paid gender transition leave.

**Job Description**:
**What you will do**
- Understand and share expertise to support a growing carsales Instant Offer partner network within your portfolio.
- Prospect potential future partners to continue product growth.
- Develop and support solutions that maintain exceptional relationships with business owners and team members.
- Collaborate with partners through regular meetings and reporting to ensure best practice procedures.
- Demonstrate understanding, motivations and expertise in upholding the performance standards within our partner network, as well as further develop operational processes to maximise success.

**Qualifications**:
**What we are looking for**
- Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don't take ourselves too seriously).
- Demonstrate understanding, motivations, and expertise in Account/Relationship Management.
- Sales and/or performance management experience and a track record of meeting KPIs, ideally in an Account Management role.
- A good understanding of automotive dealership operations would be a bonus
- Ability to analyse data, interpret and present data.

Additional Information
**A few other things we want to let you know about...**
- We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask.
- We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.

So come and join our team - because every role is a big role in our plans to go big.