Collections Analyst

2 weeks ago

Sydney, New South Wales, Australia Dynatrace Full time

**Company Description**:
A Collection A/R Analyst is responsible for the investigation, analysis, and resolution of collection problems, the collection of past due accounts and preparation of collection reports. The responsibilities include entering and balancing daily cash from the bank lock box and various cash reports.

**Primary Roles/Responsibilities**:

- Communicate with customers to resolve billing issues and secure payment on invoices.
- Maintain and produce Microsoft Excel spreadsheets for customer account reconciliation.
- Act as a liaison between the Sales Reps and the customer in resolving payment issues.
- Resolve issues regarding short payments, over payments, unapplied payments, write-offs, purchase orders, credit terms, and contracts.
- Prepare delinquent accounts for legal action.
- Notify appropriate department of billing inaccuracies.
- Promptly respond to all account receivable inquires.
- Process write-off's.
- Balance month end cash and A/R.
- Perform other duties as required.

**Qualifications**:

- 1-5 years Collection experience.
- Proficient with Microsoft Office products.
- Excellent organization/time management, planning and prioritization skills.
- Excellent analytical and problem solving skills.
- Ability to work independently as well as part of a team environment.
- Ability to develop a strong relationship with internal/external customers.
- Excellent interpersonal skills with strong customer service orientation.
- Excellent written and oral communication skills.
- Highly motivated, energetic and committed to getting results.
- Proven ability to use strategy to take a collection problem from start to finish.

**Desired Skills/Competencies**:

- Experience with NetSuite, Microsoft Office and Blackline.
- Basic accounting background and math aptitude.

**Additional Information**:
We take our Employer Brand and internal culture seriously. So much so, we are consistently recognized by reputable companies and brands like Business Insider, USA Today and Forbes. This year so far, Dynatrace scored a seat on Comparably's award lists for Best Company Outlook, Best Company Global Culture, and Best Places to Work in Boston, to name a few. Dynatrace was also honored in the coveted Top Workplaces USA list in 2021. And we're proud to be recognized on BuiltIn Boston's 2021 'Best Large Companies to Work For' and 'Best Paying Companies.' We've got it made—won't you join the #DynatraceLife?

LI-1204

  • Senior Analyst, Data Collection Design

    4 weeks ago

    Sydney, New South Wales, Australia Australian Prudential Regulation Authority Full time

    Senior Analyst, Data Collection Design (15-month fixed term)Join to apply for the Senior Analyst, Data Collection Design (15-month fixed term) role at Australian Prudential Regulation AuthoritySenior Analyst, Data Collection Design (15-month fixed term)3 days ago Be among the first 25 applicantsJoin to apply for the Senior Analyst, Data Collection Design...

  • Senior Analyst, Data Collection Design

    3 weeks ago

    Sydney, New South Wales, Australia Australian Prudential Regulation Authority Full time

    Senior Analyst, Data Collection Design (15-month fixed term)Join to apply for the Senior Analyst, Data Collection Design (15-month fixed term) role at Australian Prudential Regulation AuthoritySenior Analyst, Data Collection Design (15-month fixed term)3 days ago Be among the first 25 applicantsJoin to apply for the Senior Analyst, Data Collection Design...

  • Senior Analyst, Data Collection Design

    3 weeks ago

    Sydney, New South Wales, Australia Australian Prudential Regulation Authority Full time

    This job posting isn't available in all website languagesSenior Analyst, Data Collection Design (15-month fixed term)The Senior Analyst contributes to the design and ongoing development of APRA's taxonomy and data collections, as APRA continues its focus on transforming our technology and use of data.The role engages with various stakeholders to ensure our...

  • Senior Analyst, Data Collection Design

    4 weeks ago

    Sydney, New South Wales, Australia Australian Prudential Regulation Authority Full time

    This job posting isn't available in all website languagesSenior Analyst, Data Collection Design (15-month fixed term)The Senior Analyst contributes to the design and ongoing development of APRA's taxonomy and data collections, as APRA continues its focus on transforming our technology and use of data.The role engages with various stakeholders to ensure our...

  • Senior Analyst, Collections

    4 days ago

    Sydney, New South Wales, Australia The Kraft Heinz Company Full time $80,000 - $120,000 per year

    Job DescriptionGrow your career in a global FMCG organisationFlexible work arrangement – 3 days in office, 2 days remoteCollaborative and dynamic work environmentUnlock Your Potential with Kraft HeinzThe Senior Analyst Collections & Deductions ANZ supports day-to-day business processes, aligned with Kraft Heinz Australia and New Zealand stakeholders. The...

  • Vacancy for Digital Collections Analyst at the State Library of New South Wales

    1 week ago

    Sydney, New South Wales, Australia Digital Preservation Coalition Full time

    Vacancy for Digital Collections Analyst at the State Library of New South WalesVacancy for Digital Collections Analyst at the State Library of New South Wales8 August 2021Sydney, AustraliaFixed TermThe State Library of New South Wales (NSW) collects and preserves materials and evidence relating to the State and its place in the world, and makes them...

  • Collections Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Nab - National Australia Bank Full time

    **Work type**: Permanent Full time**Location**: Aust - NSW Metro- **Join a friendly, encouraging, and engaging team within the Citi Consumer Division**:- **Great engaging work environment where customer advocacy is highly valued**:- **Showcase your customer service experience and passion for great customer outcomes**:- **Located in Metro Sydney****A career...

  • Vacancy for Digital Collections Project Analyst at the State Library of New South Wales

    4 weeks ago

    Sydney, New South Wales, Australia Digital Preservation Coalition Full time

    OverviewVacancy for Digital Collections Project Analyst at the State Library of New South Wales12 March 2024 • Sydney, Australia • Competitive remuneration package up to $131,857 AUD p.a • Fixed TermAbout the State LibraryThe State Library of New South Wales is one of Australia's oldest and most important public institutions. Collecting actively since...

  • Vacancy for Digital Collections Project Analyst at the State Library of New South Wales

    3 weeks ago

    Sydney, New South Wales, Australia Digital Preservation Coalition Full time

    OverviewVacancy for Digital Collections Project Analyst at the State Library of New South Wales12 March 2024 • Sydney, Australia • Competitive remuneration package up to $131,857 AUD p.a • Fixed TermAbout the State LibraryThe State Library of New South Wales is one of Australia's oldest and most important public institutions. Collecting actively since...

  • Vacancy for Digital Collections Project Analyst at the State Library of New South Wales

    4 weeks ago

    Sydney, New South Wales, Australia Digital Preservation Coalition Full time

    OverviewVacancy for Digital Collections Project Analyst at the State Library of New South Wales12 March 2024 • Sydney, Australia • Competitive remuneration package up to $131,857 AUD p.a • Fixed TermAbout the State LibraryThe State Library of New South Wales is one of Australia's oldest and most important public institutions. Collecting actively since...