Tyre Installer

2 days ago

Melbourne, Victoria, Australia Costco Au Full time

**Description of position**:
Balances, installs and rotates tyres. Stocks tyres, repairs tyres. Assists members with purchasing tyres. Writes tyre purchase and service invoice. Answers questions, makes recommendations and provides prompt and courteous member service.

**Daily tasks and responsibilities**:

- Locates member's car in tyre centre area of lot. Lists any body damage on service order. Drives member vehicle into install bay, onto hydraulic hoist and sets brake. Raises auto.
- Removes wheel using impact gun. Follows safety and security procedures. Rolls wheel to mounting machine, removes tyre from wheel. Attaches new valve stem, mounts new tyre on wheel, fills tyre to appropriate air pressure.
- Operates automatic balance machine to get reading of proper weight and placement to balance wheel. Attaches lead weights to rims with lead weight hammer.
- Re attaches wheels to auto using impact gun and hand torque wrench according to tyre shop procedures.
- Alerts manager/lead to complete 9-point check and authorize vehicle release. Parks member auto in lot and returns invoice and keys to sales desk.
- Performs second torque check after manager/lead on tyres installed by others.
- Repairs flat tyres for members. Cleans install area by sweeping, mopping, spraying, wiping.
- Assists members in determining tyre needs, answers questions and makes product recommendations. Sells tyres using persuasive skills and product knowledge.
- Invoices tyre purchase and install/repair services. Loads tyres on dolly and transfers to install area.
- Rings up orders. Receives accurate payment, makes change, process credit and debit charges, gives out receipt and submits order according to proper procedures for paperwork and performance of duties.
- Calculates refund amount for warranty returns of tyres and auto batteries.
- Communicates with Tyre Centre manager, buyers, receiving department and inventory auditors regarding special orders, quantity, status, price, delivery and promotion of merchandise.
- Stocks tyres in sales area in accordance with Tyre Centre manager's merchandising plan.
- Assists with driving member vehicle into service bay and parking member vehicle in lot after service.
- Cleans sales area by sweeping, mopping, spraying, wiping.
- Follows all safety procedures and guidelines.

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