Customer Care Consultant
2 weeks ago
The role of Customer Care Consultant involves providing personalized and timely assistance to Angle Auto customers during critical moments.
This includes engaging with customers to deliver tailored service, building trust through honesty, and understanding their needs.Key ResponsibilitiesContribute proactively to innovation and continuous improvement to enhance quality, efficiency, risk management, and compliance by collaborating with cross-functional teams.Maintain accurate record-keeping and data quality.Assist relevant teams with administrative processes.Enhance customer service experience through innovation, productivity, and efficiency, fostering a customer-focused culture.Manage service requests and provide documents such as Payout Letters, Statements, Finalisation Letters, Amortisation Schedules, and Contracts.Qualifications & ExperienceTertiary qualification in Administration, Business, or related field is advantageous but not required.Experience in a customer-focused role, such as retail or contact centers.Strong typing skills with high speed and accuracy, along with professional email etiquette.Excellent verbal and written communication skills.Exceptional interpersonal skills, including relationship development.Ability to connect with customers, build relationships, and guide conversations to solutions.Employee BenefitsBirthday leave: Enjoy a day off on your birthday.Health and wellbeing leave: Take time for your health.Volunteering day: Dedicate a day to causes you care about.
$500 ergonomic equipment reimbursement: Support for your work setup.Recruitment referral program: Earn up to $5,000 for referring successful candidates.Employee rate program: Access to special auto finance rates.Paid parental leave: Support for your growing family.SPARK: Benefits including discounts and wellbeing support.Purchased annual leave: Buy extra leave days.Diversity flex leave: Observe culturally significant days with flexible scheduling.Application ProcessClick the 'Apply' button above to submit your resume to our Talent Acquisition team.Angle Auto Finance values diversity and is committed to providing equal employment opportunities without discrimination based on protected characteristics.Who We Are We are an Australian non-
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Customer Care Consultant
1 week ago
Sydney, New South Wales, Australia Sirius People Full time**Customer Care Consultant**- **Permanent Opportunity**Regents Park location - Hybrid WFH**- **$60,000k + Super**Sirius People are currently working with a client in the manufacturing industry and are looking for a Customer Care Consultant to join the team.**ABOUT THE ROLE**:You will be responsible for the below duties:- Customer Care - provide best customer...
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Customer Care Consultant
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Customer Care Consultant
2 weeks ago
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Customer Care Consultant
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Customer Care Consultants
3 weeks ago
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Customer Care Consultant
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Sydney, New South Wales, Australia BizCover Full timeBizCover who?You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of...
