Reconciliation Officer

**About the Role**
As the Reconciliation Officer the primary purpose of this position is to reconcile and investigate outstanding items in the bank's General Ledger and suspense accounts as well as preparing settlement and reconciliations for the group's payment clearing streams.

Day to day you will responsible for reconciling, investigating and reviewing reconciliations relating to BOQ branch operations and involves the preparation of general ledger vouchers and journals.

The role is also responsible for the preparation of reconciliations relating to various areas of BOQ Group, including but not limited to myBOQ, VMA (Virgin Money Australia), BOQ Specialist, BOQ Finance, Treasury, Banking Operations and Financial Accounting.

Key responsibilities include:

- The daily balancing of settlements between BOQ Group and Other Financial Institutions
- The daily and monthly reconciliation of the group's various General Ledger and suspense accounts across BOQ Group, BOQ Finance, VMA and BOQ Specialist
- The reconciliation and review of the branch network's daily summary of business
- Ability to identify and resolve general ledger related issues on a timely basis
- To review suspense account activity performed by the branch network and head office within a structured task rotation setting so as to isolate and correct any irregularities which may have occurred
- The investigation of errors relating to balancing and remediation of these errors through quality communication
- Liaising with internal teams and stakeholders to resolve issues and improve inefficient or outdated processes in line with group strategy and internal policy

**About you** Experience**
- Branch or back office role in a Banking environment (2yrs +)
- Proven ability - Account reconciliation / balancing experience
- Computer based work environment (including extensive use of Microsoft Excel)
- Internal and/or external customer contact
- Working efficiently to deadlines
- Accounting or reconciliation software highly preferred

**Knowledge & Competencies**
- Intermediate Microsoft Excel skills
- Superior written and verbal communication skills
- Proven ability to reconcile high transaction volume accounts

**Personal Attributes**
- Ability to work autonomously
- Ability to understand and resolve issues
- Time management skills and the ability to multi-task
- Ability to use new software / exposure to various IT systems
- Organisational skills
- Attention to detail
- Consistent ability to meet deadlines without supervision
- Ability to work as part of a team

**About Us**
BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ's Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- 5 employee diversity network groups focusing on: First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02518