
Customer Liaison
3 days ago
**Job Details**:
- Reference #- 54245- Location(s)- Hendra- Expertise- Receptionist- Job level(s)- Experienced- Work type(s)- Permanent- More details (document)
**SD Autobody** is currently seeking a **Customer Liaison / Receptionist** to join the team at our Hendra facility. Part of the Sime Darby Motors Group, **SD Autobody** specialises in restoring damaged luxury cars to showroom condition, from the smallest scuff to a large-scale repair.
The Customer Liaison/Receptionist is the first point of contact for our business. Your professionalism, manner and overall behaviour will need to be reflective of our prestige brand. If you are a personable and organised individual who is motivated by the challenge of continuously exceeding customer expectations, then we want to hear from you
**To be successful in this role, you will be an integral part of our customer experience with responsibilities including but not limited to**:
- Managing the service phone lines and any queries received
- Liaising with customers at our customer lounge / reception facility regarding their vehicle repairs and updating progress
- Customer data management
- Preparing service folders for up-coming repairs
- Up-selling customer repair and service requirements
- Inspecting customer vehicles and note previous damage and mileage
**When you join our team, you will receive;**
- A supportive and diverse team environment with a stable and internationally recognised organisation.
- Gain access to an employee benefits account including discounts on groceries, fuel, electronics and more
- Ongoing opportunities for Career development and Growth
- Health & Wellbeing Bonus, Birthday leave, and Study Support available
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