Quality Assurance

You may know us as the home of PERi-PERi chicken, but we're a people-first, chicken-second kind of place. At Nando's you'll be part of a diverse and inclusive workplace where you're encouraged to bring your whole self to work.

We make sure our teams have a great time at work, but we're still serious about serving fresh, delicious food and developing our Nandocas (that's what we call our staff).

Pride, Passion, Courage, Integrity and most of all, Family are the values we live by at Nando's. If these values inspire you, then you've come to the right place

About the role?

The Quality Assurance (QA) and Technical Manager will manage QA with Nando's ANZ suppliers, ensuring the highest quality, development and documentation of procedures for restaurants. This position will also ensure compliance to animal welfare, food safety and health authority regulations and will contribute to the due diligence required when sourcing and developing new products, equipment and procedures.- Governance & risk - Keep Food Safety Program compliant in accordance with legislation and FSANZ standards, and liaise with Operations Excellence team to ensure compliance in the field- Quality assurance - Be the first point of call for Nando's suppliers on food specification and technical issues, and ensure Nando's standards are met- Technical & restaurant operations - Work with Operations Excellence Manager to develop procedures and processes for restaurant implementation and develop procedures for any new equipment- Commercial value-add - Work with Head of Food Development and Head of Procurement to source ingredients for new products by providing technical input into the selection process

Who are we looking for?- Ideally will hold a bachelor's degree (Food Science / Technology, Nutrition).- Solid Operational experience is required in a restaurant environment, specifically quality assurance experience in a multi-site environment is preferred- Advanced in Microsoft Office Suite, especially Excel and Word- Superior communication skills, both verbal and written-
- Ability to bring projects to timely conclusion, and to prepare concise reports outlining action recommendations and full justification- Able to work autonomously whilst ensuring effective information flow and interaction with immediate supervisor, field operations, other departments etc.

Enough about you, what about us?

Nando's is a purpose-led business. Our global purpose is Changing Lives, together which at its core, means we want to change the world around us by making a real difference to people's lives. It gets us out of bed in the morning and it's why you'll find us doing good in our local communities, and in our heartland and birthplace, Southern Africa. Whether it's lending a hand to Aussies in need, helping fight malaria across Southern Africa or supporting amazingly talented creatives, we're serious about making a real difference

We embrace inclusivity and opportunity for all. We're youthful, enthusiastic, and optimistic about the future (and your future). We're proud of who we are and the products we make. Most importantly, we don't take ourselves too seriously. Now is probably a good time to also mention free Nando's is part of the gig

This is a full-time permanent role, based in our awesome office in Abbotsford with flexible work arrangements. There is an inherent requirement for some travel to our restaurants around the country in this role.

Nando's is an Equal Opportunity Employer who seek to ensure that people are employed, trained and promoted fairly. Nando's is committed to building a diverse and inclusive workplace. We want all our people to feel comfortable to bring their whole selves to work