Cleaning Supervisor

2 weeks ago

Melbourne, Victoria, Australia Serco Group Full time

**The benefits of working with Serco**
- Flexible working arrangements to better balance your activities
- Gain access to Global Employee Networks
- Professional development driven by you
- Variety of lifestyle discounts through FLARE the Serco Benefits program
- Market competitive Parental leave plan
- Plus, easily accessible phycological support, leadership, financial and counselling services through our Employee Assistant Program (EAP) for you and your family

Serco is proud to be an employer that celebrates diversity and inclusion.

**Is this what you are looking for?**

Area Supervisor role that sees you are working at a fast pace, within a great team, delivering exceptional services to clients.

**Who We Are?**

Serco is one of the fastest growing facilities management service providers in the market. We provide a range of services including cleaning, waste management, maintenance to government and commercial clients in every state and territory across Australia.

We offer a supportive, safe and inclusive team culture for our people and opportunities for career progression.Area Supervisor will be responsible for managing a portfolio of school facilities and the delivery team for our key clients in Sunshine region.

**The Role**
- Delivering a high-quality service and standard across all sites/facilities consistently
- Developing leadership & employee capability to have a sustainable business, servicing our clients and customers
- Building and leveraging effective stakeholder relationships to achieve business objectives
- Planning, coordinating and overseeing the level of service delivered at all sites, ensuring contractual obligations are met
- Support CSM in profit improvement and development
- Lead, support and develop a team of dedicated and competent cleaning staff
- Ensure all staff and contractors are properly trained and appropriately qualified for their role and conduct Toolbox Talks as necessary
- Incident reporting is undertaken quickly
- Undertake Weekly Inspections, report issues and support troubleshooting for prompt resolution
- Facilitate and manage Time and Attendance

**The Person**
- Minimum 2 years experience in a hands-on cleaning supervisor role with exceptional attention to detail
- Must hold a valid driver's license
- Strong customer service skills and excellent communication
- Well
- presentation and possesses strong professional acumen
- Skilled in people management and leading teams
- Certificate III In Asset Maintenance (Cleaning Operations) or relevant qualification is desirable

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people.

**Join us**

Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matters.

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00 per year

**Benefits**:

- Company car
- Employee discount
- Maternity leave
- Parental leave
- Professional development assistance

Schedule:

- Afternoon shift
- Monday to Friday

Supplemental pay types:

- Commission

**Experience**:

- Similar: 1 year (preferred)

Licence/Certification:

- National Police Certificate (preferred)
- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

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