Customer Service/ Administration Clerk

5 days ago

Sydney, New South Wales, Australia Rht Parts Full time

We are a small family business located in Sydney's West which is expanding and looking for a particular person who is able to juggle different roles. We are offering, the right applicant a professional clean & modern office/warehouse in a small pleasant team environment with the emphasis on long term employment.

We are after an experienced Customer Service Officer. Employment is full time, Monday to Friday 8am-5pm

Prefer applicant to be local to the area and hold a valid Australian drivers' license.
- Must show excellent English verbal & written communication skills.
- High organisational skills with attention to detail.
- Able to continually find solutions to problems.
- The ability to work within a small team environment & be flexible enough to handle whatever needs doing on a daily basis. Eg. helping out in the warehouse, or slotting in for annual leave employees.
- Getting things done right and not cutting corners, learning from mistakes.
- Organised work space and precise details given to customers.
- Courteous, clear phone manner & great computer skills.
- Must have current Australian drivers' license.
- Permanent unlimited ongoing working rights within Australia and evidence of same. (Australian citizenship or permanent residency status).

**Duties will include**:

- Liaising with shipping companies and organising incoming stock paperwork.
- Liaising with our warehouse & despatch team re incoming & outgoing orders.
- Following up on back orders/ deliveries/suppliers/tracking freight & customer service.
- Handling imported shipments and related documentation, tallying costs of imported invoices.
- Counter sales, invoicing and credits.
- General administrative shipping tasks.
- Chasing up freight companies for lost or delayed freight.
- Preparing and loading supplier orders.
- Some freight logistics and organising connotes and manifests for daily runs.
- Using spare parts programs, "Micronet" (which will be trained)
- Proficient use of Microsoft Excel and Word software.

This position is available immediately and the salary package will be negotiated for the right applicant. $58k - $60K

Our company specialises in spare parts for heavy construction machinery. We take pride in our customer service while being competitive. We are a company with strong ethical principles and values, we want you to be the same.

The safety, well-being and personal development of our people is a priority, and the focus of our skilled and enthusiastic team is on delivering a quality product and service to a broad range of clients, ensuring steady company growth.

Only shortlisted applicants will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: From $58,000.00 per year

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- No weekends

COVID-19 considerations:
Our company takes the Covid pandemic seriously. We regularly sanitise and take on any government recommendations. Please wear a mask for your protection and others.

**Experience**:

- Customer service: 4 years (required)
- Administration: 4 years (required)

Work Authorisation:

- Australia (required)

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