Assistant Project Officer

Division: Homes NSW- Location: Coniston, NSW, AU, 2500- Req ID: 69170**Assistant Project Officer**

**Location: Coniston, NSW 2500**

**Employment type: Ongoing, Full-time (1 vacancy)**

**Salary: Clerk Grade 5/6, $93,295 to $102,941 p.a. plus employers' contribution to superannuation and annual leave loading**

**Your role**

Homes NSW is an agency of the Department of Communities and Justice (DCJ). Our vision is for NSW to be a place where everyone has access to safe and secure housing, and where experiences of homelessness are rare, brief, and non-recurring.

We lead work to deliver more quality social housing to our 262,000 tenants across NSW, empowering our tenants to live fulfilling lives and achieve their potential in inclusive communities with a focus on breaking, rather than managing disadvantage.

We strive for excellence in service delivery and most importantly, Homes NSW puts people at the heart - including our staff. Working for us means you are joining a team where your expertise and skills will be valued.

The role of the Administrative Support Services team is to provide essential administrative support to all Housing Portfolio's directorates, encompassing business support, resource allocation, fleet management, and coordinating establishment changes for seamless business continuity and accurate reporting.

The purpose of this role is to perform project management and support activities to contribute to the development and delivery of a range of administrative projects in line with established objectives.

**What you'll do**

As the Assistant Project Officer in the Southern Business Services team, you will play a vital role in facilitating client centred outcomes leveraging your excellent communication and negotiation skills to work across Homes NSW in your delivery of this. You will support the development and delivery of programs using relevant data and business insights.

Your responsibilities include
- Provide a range of administrative and support services to meet the business needs of the team/unit
- Draft and prepare correspondence, agendas, minutes, presentations, and briefing notes to support the achievement of business requirements
- Assist and support a variety of projects, which includes monitoring project plans, coordinating resources, and managing key client deliverables and tasks
- Provide operational advice and communication to stakeholders regarding project status and implementation issues will be essential, along with analysing issues to recommend appropriate solutions within delegation and context
- Manage financial processes, including raising purchase orders, paying invoices and preparing journals
- Respond to and resolve complex enquiries and issues to ensure the provision of accurate information, and the timely and effective resolution of issues
- Research, and interrogation of multiple information systems to assist in responding to issues/complaints resolution

**What we're looking for**
- Exceptional verbal and written communications skills
- Ability to work with a diverse client cohort to facilitate the timely resolution of complaint and feedback matters
- Excellent problem solving, conflict resolution and negotiation skills
- Ability to analyse various datasets, reports and trends
- Understanding of project management practices
- Tertiary qualifications in a related discipline are preferable and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.
- Current and valid driver's license

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

While the Department of Communities and Justice offers a flexible or hybrid working arrangement some office work will be required and therefore to be considered for this role you would need to live in NSW or be relocating to NSW.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- Describe a time when your research and analysis informed a project's direction.
- Tell me about a time you were uncertain about how to attain th