Volvo Penta Field Service Technician

About the company
The CMV Group is one of South Australia's largest privately owned businesses, employing over 2,000 employees, predominately across South Australia and Victoria. The Group operates some of the most progressive franchises within the automotive and agricultural industries including, CMI Toyota, Mercedes-Benz Adelaide, Lexus of Adelaide, South Central Trucks and CMV Truck and Bus. At CMV, it is our firm belief that our people are our most important assets.
Join Our Team as a Volvo Penta Industrial Field Service Technician
Are you a skilled Volvo Heavy Diesel Technician ready for your next adventure? Do you thrive in the field, solving hands-on challenges and delivering exceptional service? If so, we want you on our team at Industrial Power Systems (IPS)
Industrial Power Systems, a proud subsidiary of the CMV Group—an Australian family-owned business with over 90 years of success—is a leader in providing Volvo Penta's industrial engine solutions. We are committed to fostering career growth, development, and providing our employees with exceptional opportunities within the industry.
Why Join IPS?
- Competitive Salary Package - Above-award wages, tool allowance, and a fully equipped 4WD service vehicle
- Career Growth - A pathway to future management roles within a thriving company
- Exciting, Hands-On Work - A variety of field service tasks, new engine configurations, and heavy equipment diagnosis and repairs
- Industry-Leading Benefits - Corporate discounts, free insurance on tools, and continuous training opportunities
- Fun & Rewarding Culture - Enjoy a free mid-year dinner dance, Christmas hampers, family events, and gifts for kids under 12
- Work-Life Balance & Job Security - Be part of a stable, growing business backed by the reputable CMV Group

**About the Role**:
As a key member of our team, you'll be actively contributing to the growth of our field service business, engaging directly with customers, and ensuring their satisfaction.
- Field Service Focus - You will spend a significant amount of time in the field, servicing equipment such as container handling equipment, diesel gensets, pump and drill sets.
- Proactive focus - You will have the ability to seek and maintain new business opportunities
- Service Administration - collation of job details and invoicing within our Dealer Management system
- New Engine Configuration - You will also be involved in configuring new engines and preparing them for delivery to OEMs.
- Technical and Warranty Support - Provide expert support to our dealer network across Victoria & Tasmania.

Duties & Responsibilities
- Repair mechanical components on a wide variety of equipment including container handling machines, rock crushers, diesel gensets, and pumping equipment.
- Ensure all repairs are completed to satisfaction.
- Identify any additional repairs needed and provide time and labor estimates.
- Test run and complete inspections based on Service Check Sheets.
- Prepare clear, concise reports detailing the work done, parts used, and any recommendations for future repairs.

If you have
- Volvo heavy diesel technical experience
- Minimum certificate 3 automotive technician trade certificate/qualification
- Current HC/HR drivers licence is preferred
- Current Forklift & Doggers Licence preferred (or willing to support process to secure a license)
- Ability to work unsupervised in the field
- Pride in your work with an ability to work to Volvo Technical standards and achieve goals
- Highly motivated, reliable with a can-do, positive attitude
- Effective communication skills with a commitment to workplace safety