Relationship Manager

2 weeks ago

Brisbane, Queensland, Australia Australian Retirement Trust Full time

**Drive growth. Build partnerships. Make an impact.**

**Join Australian Retirement Trust as a Relationship Manager - Beam and help shape how we connect with employers and partners to deliver real value at scale.**

**Why join us?**
- You'll get 14% super as standard, to help your future come alive.
- Unleash your potential and build a career to be proud of through excellent training and development opportunities.
- Balance your work between in-person days at our purpose-built hubs and working from home.
- In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

**About the role**

The Beam Growth and Partnerships team drives Australian Retirement Trust's (ART) high volume, low-cost member acquisition through employer direct and software channels.

As a Relationship Manager - Beam, you'll identify and secure growth opportunities through exceptional influencing and decision-making skills. You'll draw on deep knowledge of ART's product suite to articulate value, strengthen stakeholder engagement, and foster high-quality relationships across your portfolio. You'll also be responsible for retention and increasing member penetration within your assigned portfolio.

Day to day, you'll:

- Develop, maintain, and retain a national portfolio.
- Implement and manage the onboarding process for new clients.
- Contribute to and interpret reporting, analysis, and sales insights.
- Represent Beam and ART at relevant industry events.
- Identify referral opportunities for the Business Development team and collaborate to improve referral quality.
- Foster a culture of continuous improvement, seeking scalable and excellent service opportunities.
- Build and maintain strong industry-specific and technical knowledge.

This role is a permanent opportunity and can be based in Brisbane, Sydney or Melbourne.

**About you**

You're a natural connector—someone who thrives on building trust and long-term relationships. You're quick to spot opportunities, solve problems creatively, and bring energy to every interaction. It's quite likely you tick some of the following boxes too:

- You've built and nurtured strong client relationships and know how to turn conversations into outcomes.
- You genuinely care about customer success and can confidently guide clients toward the best solutions.
- You communicate clearly and persuasively—whether it's a pitch, a report, or a casual chat.
- You're comfortable navigating technical details and translating them into value for stakeholders.
- You know how to influence decision-makers and align them to a shared vision.

**About us**

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you'll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

We don't want to leave you with a monstrous wait. So, you'll hear from us after the closing date to find out whether you've made it through to the next round or not. Being fair and up-front is important to us - and recruitment is no different.

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